PL Management Specialist

About HungerStation and the Role

HungerStation, part of the Delivery Hero Group, is seeking a PL Management Specialist to join its team in Riyadh. Delivery Hero is a global local delivery platform operating in approximately 65 countries, headquartered in Berlin, Germany. This full-time role requires 2-5 years of experience and focuses on managing third-party logistics (3PL) performance and supporting data automation for logistics operations.

3PL Performance and Reporting

The specialist will be responsible for comprehensive reporting and monitoring of 3PL performance. This includes generating and verifying regular performance reports, tracking data for trends, and ensuring data accuracy.

• Create and check weekly and monthly 3PL performance reports.
• Track monthly data to identify trends and changes in 3PL performance.
• Contribute to building reports focused on key supply metrics and insights.
• Continuously monitor and update 3PL data to ensure complete accuracy.
• Record performance drops and prepare basic summaries for management.
• Maintain updated standard reporting templates for tracking all 3PLs.

Data Automation and Pipeline Support

This role involves supporting data pipeline operations, troubleshooting issues, and executing automation tasks to enhance efficiency for the Logistics team. The specialist will also work on validating automated outputs and collaborating with data teams.

• Support troubleshooting and resolution of data pipeline issues to ensure continuous and accurate data flow.
• Execute routine automation tasks, focusing on report generation and operational data digitization.
• Help maintain and optimize data tracking systems to improve overall pipeline efficiency for the Logistics team.
• Assist in identifying gaps in current data architecture to propose actionable automation enhancements.
• Validate automated data outputs regularly to ensure data integrity across operational dashboards.
• Collaborate with data and BI teams to implement basic fixes for recurring data pipeline errors.
• Automate files and create dashboards connected with BigQuery.

Stakeholder Alignment and Supply Monitoring

The specialist will coordinate with various internal teams and regional counterparts to track operational objectives, prepare reports, and monitor rider supply data to identify potential shortages or anomalies.

• Coordinate with cross-functional teams (including Finance, BI, and Performance) to assist in tracking operational objectives and key results.
• Support the execution of end-of-month NPS reports and prepare subsequent feedback reports.
• Participate in testing and aligning product requirements with internal stakeholders such as Legal, InfoSec, and Optimization teams.
• Act as a supporting contact point for internal teams regarding required operational supply data.
• Help facilitate alignment meetings with regional counterparts on shared operational goals.
• Monitor the daily influx of rider supply data to promptly highlight any critical shortages or anomalies.

Qualifications and Experience

Candidates for this role should possess 2-5 years of relevant experience, demonstrating proficiency in data analysis, reporting, and automation within a logistics or operational context.

Application Process

Interested candidates are encouraged to apply for this full-time position in Riyadh. Salary details will be discussed during the interview process.