QNB Vice President Corporate Relationship Management (Saudization)📣 Job Ad

About the Role

QNB Group is seeking a Vice President Corporate Relationship Management to join its team in Riyadh, Saudi Arabia. This full-time position is primarily responsible for the day-to-day management of a portfolio comprising existing and potential senior/large corporate customers. The role focuses on meeting assigned financial targets within the country location and developing profitable banking relationships for business customers within their geographic territory or industry/customer portfolio. The Vice President acts as the primary resource for extending the full range of bank products and services, including credit, deposit, international transactions, and specialized services.

Key Responsibilities

• Play a major role in implementing strategies and plans to achieve all set volume, revenue, and profit targets for the Corporate Banking function.
• Consistently generate business ideas to boost revenues and develop Key Performance Indicators (KPIs) for performance monitoring.
• Observe and promote cost consciousness, efficiency, and enhanced productivity to minimize costs and optimize benefits for the bank.
• Act within delegated powers and adhere to QNB policies, including delegating authority to respective staff and monitoring its exercise.

Customer Relationship Management & Business Development

• Develop and manage potential corporate customers and an assigned portfolio of existing customers to meet financial and non-financial targets, in compliance with QNB credit policies.
• Build and maintain strong and effective relationships with all related functions/units and provide timely and accurate information to relevant stakeholders.
• Responsible for the day-to-day management of Relationship Managers (RMs) and Assistant Relationship Managers (ARMs), ensuring appropriate direction, training, and support.
• Drive business development and origination, as well as credit recommendations for local and regional corporations.
• Assist customers with all their queries on the Bank’s products and seek solutions to their requests, maintaining activities in accordance with Service Level Agreements (SLAs).
• Stress and document periodic customer calls to capture ongoing businesses and encourage reliance on QNB, enhancing utilization of lines.

Credit, Compliance, and Risk Management

• Prepare comprehensive credit proposals for new/prospect customers and timely credit reviews for existing portfolios, addressing all relevant risk factors and market developments.
• Identify and timely report on all negative events and early signals on potential problematic accounts/relationships.
• Obtain all requisite facility and account documentation to ensure each customer's file is current with valid legal documentation to secure/protect the bank's interests.
• Comply with all applicable legal, regulatory, and internal compliance requirements, including Group Compliance Policies and Procedures (AML & CTF, Anti-Bribery and Corruption, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy).
• Understand and effectively perform the role under the Three Lines of Defence principle to identify, measure, monitor, manage, and report risks.
• Support the framework of RCSA, KRI, Incident reporting, and remediation, as appropriate, in accordance with Operational Risk Management requirements.

Qualifications and Experience

• 5-10 years of experience in corporate relationship management or a related field.
• Good knowledge of the banking and commercial environment of Saudi Arabia.
• Ability to solve problems and adopt a hands-on role to meet financial targets.
• Computer literate, able to compose correspondence and reports using bank standard applications.

Professional Development and Standards

• Take responsibility for self-development and acquiring skills and knowledge required for fulfillment of duties.
• Lead improvement initiatives through cross-functional teams and encourage adoption of industry-leading practices.
• Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information.
• Maintain utmost confidentiality concerning customer and internal bank information, providing such information on a need-to-know basis only.
• Uphold high professional standards to maintain QNB's reputation and strengthen its market leadership position.