Receptionist & Administrative Assistant

About Foodics

Foodics is a leading restaurant management ecosystem and payment technology provider, established in 2014. Headquartered in Riyadh, the company operates offices across five countries and serves customers and partners in over 35 countries globally. Foodics has processed over 6 billion orders and secured significant funding, including the largest SaaS funding round in MENA at $170 million.

Role Overview

The Receptionist & Administrative Assistant serves as the primary point of contact for visitors and callers, ensuring the smooth daily operation of the office. This full-time role, based in Riyadh Province, Riyadh, combines front-desk duties with administrative support for HR and the wider office. The position focuses on providing a professional welcome to all guests and maintaining an efficient office environment where employees have timely access to necessary resources. This role is suitable for candidates with 0-1 years of experience.

Key Responsibilities

• Welcome visitors, candidates, and clients; verify identity, register them in the visitor log, and issue visitor badges.
• Notify hosts upon arrival and escort guests to meeting rooms as needed.
• Answer and direct incoming calls, take accurate messages, and handle general inquiries.
• Receive, log, and distribute incoming mail, couriers, and deliveries; arrange outgoing shipments.
• Maintain a clean, tidy, and presentable reception and waiting area.
• Adhere to building security and access-control procedures, reporting any security concerns immediately.
• Manage meeting room bookings and prepare rooms with refreshments and equipment.
• Monitor office supplies and pantry stock, raise purchase requests, and track deliveries.
• Organize and maintain physical and electronic filing systems for administrative documents.
• Prepare letters, memos, and simple reports; update trackers and spreadsheets.
• Coordinate business travel bookings (flights, hotels, transport) in line with company travel policy.
• Arrange logistics for internal events, meetings, and employee engagement activities.
• Prepare workstations, access cards, and welcome packs for new joiners in coordination with IT.
• Provide support and assistance to other departments and the CEO as required.
• Act as the contact point for cleaning, maintenance, security, and pantry service providers.
• Report and follow up on facility issues (*, air conditioning, lighting, furniture, equipment) until resolved.
• Track service vendor performance and escalate issues to the line manager.
• Support petty cash handling and maintain receipts for office expenses, where assigned.
• Perform any other related duties assigned by the line manager.

Performance Indicators

• All visitors are registered in the visitor log, with no unregistered access.
• Office supplies and pantry items are consistently in stock, with no stock-outs.
• Facility issues are logged and followed up until closed.
• New joiners' workstations, access cards, and welcome packs are ready on day one.
• Positive feedback is received from employees and visitors regarding front-desk service.

Qualifications and Experience

• 0-1 years of experience in a similar administrative or receptionist role.
• Demonstrated ability to manage front-desk operations and provide administrative support.
• Proficiency in managing office supplies, coordinating logistics, and maintaining records.

Application Process

Candidates interested in this full-time Receptionist & Administrative Assistant position in Riyadh are encouraged to apply.