Administrative Assistant

About the Role

ORANGE CHILD DEVELOPMENT CENTRE is seeking an Administrative Assistant to join its team in Al Khobar. This full-time role involves supporting the centre's operations through effective administrative coordination and front-office management. The position requires 0-1 years of experience.

Key Responsibilities

• Manage reception and front-office activities, including welcoming parents, children, visitors, and therapists.
• Handle appointments, therapy schedules, cancellations, and rescheduling.
• Coordinate communication between parents, therapists, management, and other departments.
• Respond to phone calls, WhatsApp enquiries, and walk-in enquiries.
• Maintain patient/client records and administrative documentation.
• Support the registration and onboarding process for new clients.
• Coordinate billing, payment follow-up, receipts, and basic cash-handling activities.
• Maintain daily attendance records for staff and clients.
• Ensure therapy schedules and therapist availability are accurately updated.
• Follow up with parents regarding appointments, assessments, therapy plans, and pending requirements.
• Assist with insurance or other documentation as applicable.
• Maintain confidentiality of client and organisational information.
• Support management in preparing reports, daily updates, and operational records.
• Coordinate office supplies, stationery, and general centre requirements.
• Ensure reception and common areas remain organised and professional.
• Support HR and management with basic staff documentation and coordination.
• Assist in organising parent meetings, doctor visits, workshops, and centre events.
• Handle complaints or concerns professionally and escalate them to management when necessary.
• Ensure adherence to centre policies and administrative procedures.

Qualifications and Experience

• A minimum of 0-1 years of experience in an administrative or coordination role.
• Proactive and well-organised approach to tasks.
• Ability to manage multiple responsibilities efficiently.

Compensation

The salary for this position ranges from SAR 3,750 to SAR 5,625 per month.

Work Environment

This is a full-time position based at the ORANGE CHILD DEVELOPMENT CENTRE in Al Khobar.