Maintenance Supervisor Jobs in Al qassim

About the Role

Al-Watania Poultry, the largest poultry company in the Middle East, is focused on achieving operational excellence, reliability, and continuous improvement. We are seeking a skilled Mechanical / Electrical Technician to support our power generation operations. This role is essential for ensuring the safe, efficient, and reliable performance of our diesel generators and their associated mechanical and electrical systems.

Key Responsibilities

• Inspect, diagnose, and troubleshoot diesel engine and generator issues with accuracy.
• Repair and/or replace damaged parts on diesel engines and generators.
• Remove, repair, and reinstall engine components.
• Perform complete overhauls of diesel engines and cylinder heads.
• Overhaul and repair lube oil pumps, water pumps, fuel pumps, and injectors.
• Execute preventive maintenance tasks on diesel engines and generators.
• Diagnose and complete repairs at various site locations.
• Install, adjust, modify, and troubleshoot Automatic Voltage Regulator (AVR) systems and exciters.
• Install, adjust, modify, and troubleshoot generator and Automatic Transfer Switch (ATS) controllers, including brands like PCC, Deep Sea, and ComAp.
• Test current, voltage, and generator output to confirm proper operation.
• Oversee the installation and commissioning of new generators.
• Maintain detailed records of all maintenance, repairs, inspections, and operational activities.
• Read and interpret electrical drawings, technical manuals, and maintenance procedures.
• Ensure strict compliance with all safety procedures and company standards.
• Provide support for emergency breakdown maintenance and troubleshooting activities.

Qualifications and Requirements

• High School Diploma or equivalent qualification in Power Generation, Mechanical, Electrical, or a related field.
• Proven work experience as a Mechanic / Electrical Technician, Generator Technician, Diesel Engine Mechanic, or in a similar role.
• A minimum of 3 years of experience specifically in diesel generator maintenance and repair.
• Ability to work independently and under pressure.
• Willingness to travel up to 90% within company projects.
• Availability to work overtime, weekends, or holidays when required.

Required Skills

• Proficiency in inspecting, diagnosing, and troubleshooting diesel engine and generator issues.
• Expertise in repairing and replacing damaged parts on diesel engines and generators.
• Skilled in removing, repairing, and reinstalling engine components.
• Capability to perform complete overhauls of diesel engines and cylinder heads.
• Experience in overhauling and repairing lube oil pumps, water pumps, fuel pumps, and injectors.
• Competence in performing preventive maintenance on diesel engines and generators.
• Ability to diagnose and complete repairs at site locations.
• Experience with installing, adjusting, modifying, and troubleshooting AVR systems and exciters.
• Proficiency in installing, adjusting, modifying, and troubleshooting generator and ATS controllers.
• Ability to safely test current, voltage, and generator performance.
• Strong knowledge of diesel engines, generators, mechanical components, and AC/DC electrical systems.
• Capability to diagnose and repair both mechanical and electrical faults independently.
• Experience with equipment and machinery commonly used in power plants.
• Excellent ability to read, write, and communicate effectively in English.
• Capacity to understand and follow written procedures, technical manuals, and electrical drawings.
• Familiarity with safety procedures and company standards.
• Experience with Caterpillar and Cummins generators is preferred.
• Skills in Power Generation, Mechanical, and Electrical disciplines.
• Strong communication skills.

Work Environment and Location

This is a full-time position based in Al Qasim, Saudi Arabia. The role requires a willingness to travel up to 90% within company projects and may involve working overtime, weekends, or holidays as needed.

About the Role

Almanea Co. is seeking a dedicated and skilled After Sales Service Technician to join our team in Riyadh, Saudi Arabia. This full-time position is crucial for ensuring a high level of customer satisfaction and driving the success of our service offerings by providing expert technical support for a wide range of computing and mobile devices. You will be responsible for diagnosing, repairing, and troubleshooting issues, ensuring efficient and accurate service delivery.

Reporting to the After Sales Service Senior Technician within the Computing and Mobiles department, this role also involves achieving service sales targets. The ideal candidate will possess strong technical acumen, excellent problem-solving abilities, and a commitment to delivering exceptional customer experiences.

Key Responsibilities

• Greet customers warmly, actively listen to their concerns, and provide clear, concise explanations of technical issues, repair options, and service package contents.
• Proactively follow up with customers regarding the progress of their repairs.
• Adhere strictly to all company policies and procedures, including those related to health, safety, and security.
• Effectively manage customer expectations concerning repair timelines and associated costs.
• Provide regular updates on the status of repairs, ensuring a smooth and positive service experience from the initial contact through to the completion of the service.
• Perform advanced diagnostics, troubleshooting, and repairs on a variety of computing devices, including laptops, desktops, and tablets, as well as mobile phones (iOS & Android).
• Conduct software installations, virus removals, data transfer or recovery, and operating system repair or reinstalls.
• Maintain a high standard of work quality, ensuring all repairs are completed efficiently, accurately, and returned to the customer within the committed timeframe.
• Execute Return Merchandise Authorization (RMA) and Dead on Arrival (DOA) procedures efficiently, ensuring timely returns to customers.
• Coordinate with suppliers and external repair centers to track the status of items under repair and confirm that repaired items are returned to the showroom and ready for customer collection by the committed date.

Qualifications and Experience

• Bachelor's degree or diploma in Information Technology, Electronics, or a related field.
• Minimum of 2 years of relevant experience.
• Proven experience in consumer electronics after-sales service for computing and mobile devices is a mandatory requirement.

Required Skills and Proficiencies

• Proficiency in diagnosing, repairing, and troubleshooting computing and mobile devices.
• Expertise with laptops, desktops, tablets, and mobile phones (iOS & Android).
• Skilled in software installations, virus removals, data transfer, data recovery, and operating system repair/reinstalls.
• Experience with RMA and DOA procedures.
• Strong knowledge of various operating systems, including Windows, macOS, iOS, and Android.
• Excellent problem-solving and analytical skills.
• Strong organizational skills and meticulous attention to detail.
• Ability to work independently and collaboratively as part of a team.
• Commitment to achieving service sales targets and ensuring customer satisfaction.

Work Environment and Locations

This is a full-time position. The role is based in Riyadh, with potential opportunities in Al-Ahsa and Al Qassim. Almanea Co. offers a professional work environment with opportunities for career growth.