Revenue Assurance Manager

Key Responsibilities

• Oversee the revenue assurance process from platform transactions and billing through to collection, settlement, and accounting.
• Verify that fees, commissions, discounts, and other charges are accurately applied according to approved contracts and commercial terms.
• Identify missing, duplicate, or incorrectly recorded transactions, investigate root causes, and coordinate corrective actions.
• Establish and maintain documented controls, reconciliation procedures, and escalation processes.
• Reconcile platform transaction records with payment gateway reports, bank receipts, and general ledger balances.
• Monitor settlements from payment providers, investigate delays and deductions, and follow up on outstanding amounts.
• Review refunds, cancellations, and chargebacks to ensure accurate processing and accounting.
• Validate organiser and partner settlement calculations against contractual terms and supporting transaction records.
• Maintain an ageing analysis of unreconciled items and ensure timely resolution.
• Coordinate with the accounting team to ensure revenue is recorded in accordance with approved accounting policies and applicable standards.
• Support month-end closing through reconciliations, supporting schedules, and proposed adjustments.
• Prepare reports on revenue discrepancies, outstanding settlements, payment processing fees, and amounts recovered.
• Analyze revenue movements and highlight unusual trends or control exceptions to the Finance Director.
• Provide supporting documentation for internal and external audits.
• Work with Technology and Data teams to improve transaction data quality and consistency across platforms and the ERP.
• Develop automated reconciliations and exception reports to reduce manual work and improve accuracy.
• Review new payment channels, products, and commercial arrangements to ensure appropriate revenue controls are in place before launch.
• Coordinate corrective actions across departments and monitor recurring issues through to resolution.

Qualifications and Experience

• Bachelor's degree in Accounting, Finance, or a related discipline.
• At least 8 years of relevant experience in accounting, revenue operations, reconciliations, or financial control, including supervisory responsibilities.
• Practical experience in revenue accounting, payment settlements, accounts receivable, and month-end closing.
• Strong understanding of internal controls and reconciliation processes.

Preferred Qualifications

• Experience in payment services, fintech, e-commerce, ticketing, or another high-volume transaction environment.
• Professional qualifications such as CPA, ACCA, or CMA are an advantage.

Work Environment

This is a full-time position based in Riyadh, where the Revenue Assurance Manager will collaborate with Finance, Operations, Commercial, and Technology teams to achieve revenue accuracy and efficiency.

Application Process

Candidates meeting the specified requirements are encouraged to apply for this role.