Sales Associate📣 Job Ad

About Richemont and Cartier

Richemont, a global leader in luxury goods, is seeking a Sales Associate for its Cartier Maison. Cartier combines heritage with innovation to deliver distinctive client experiences. This role is based in Riyadh, Saudi Arabia, where Cartier maintains a growing presence.

Role Overview

The Sales Associate will establish connections with clients, guiding them through their journey with Cartier creations. This position is central to achieving boutique goals by providing personalized advice, cultivating client relationships, and ensuring each interaction reflects Cartier's service standards. This is a full-time role.

Key Responsibilities

• Deliver client experiences aligned with Cartier’s service excellence standards.
• Achieve individual and boutique sales objectives through consultative selling and comprehensive product knowledge.
• Identify and convert clienteling opportunities by scheduling appointments and developing client profiles.
• Cultivate lasting client relationships to foster loyalty to the Maison.
• Strategically grow and manage a client portfolio to maximize engagement and sales potential.
• Execute targeted CRM actions to strengthen client connections and drive repeat business.
• Represent Cartier as an Ambassador during client events and exclusive activations.
• Uphold operational compliance across all boutique procedures and policies.
• Ensure accurate stock management, participate in inventory processes, and maintain boutique presentation.

Candidate Profile

The ideal candidate will possess 2-5 years of experience in a sales role, preferably within the luxury retail sector. Candidates should demonstrate a strong ability to engage clients, provide personalized advice, and manage a client portfolio effectively. A commitment to upholding high operational standards and contributing to a positive team environment is essential.

Team Collaboration and Work Environment

This role requires embodying Cartier’s values and contributing to a collaborative team spirit. The Sales Associate will engage in team initiatives, supporting colleagues to achieve shared goals and deliver a seamless client experience. The position is full-time and operates within the Cartier boutique in Riyadh, Riyadh, Saudi Arabia.

Operational Standards

Beyond client engagement, the role involves maintaining the impeccable presentation of the boutique and ensuring accurate stock management. Active participation in inventory processes and strict adherence to all boutique procedures and policies are integral to daily operations, ensuring a consistent standard of service and efficiency.