Sales Manager (Saudi National Only)

About the Role

Marriott International is seeking a Sales Manager (Saudi National Only) to join their team in Riyadh, Saudi Arabia. This full-time position is responsible for proactively identifying and managing sales opportunities. The Sales Manager ensures proper and timely business turnover for effective service delivery, contributing to the achievement of sales objectives.

Key Responsibilities

• Collaborate with off-property sales channels to ensure coordinated and complementary sales efforts.
• Build and strengthen relationships with existing and new customers through sales calls, entertainment, FAM trips, and trade shows to secure future bookings.
• Develop community relationships to expand the customer base and identify new sales opportunities.
• Manage relationships with key internal and external stakeholders.
• Provide accurate and complete turnover to Event Management.
• Participate in sales calls with team members to acquire new business and close deals.
• Execute operational aspects of booked business, including generating proposals, writing contracts, and managing customer correspondence.

Market Analysis and Revenue Maximization

• Identify new business to achieve personal and location revenue goals.
• Understand the overall market, including competitors' strengths and weaknesses, economic trends, and supply and demand, to position offerings effectively.
• Secure the most advantageous opportunities for the location based on market conditions and needs.
• Gain an understanding of the location’s primary target customer and service expectations to offer tailored business solutions.

Customer Service Excellence

• Support the company’s service and relationship strategy, fostering customer loyalty through service excellence.
• Service customers to increase account share.
• Execute and uphold the company’s customer service standards.
• Provide excellent customer service consistent with daily service basics.
• Set a positive example for guest relations and interact with guests to gather feedback on product quality and service levels.

Qualifications and Experience

Candidates should possess 2-5 years of relevant experience in sales. The role focuses on building long-term, value-based customer relationships to achieve sales objectives and personal sales goals.

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia, within a global hospitality company focused on delivering service excellence.