Sales Operations Manager

About the Role

AlRashid Properties KSA is seeking a Sales Operations Manager to join their team in Riyadh, Saudi Arabia. This full-time role involves overseeing and optimizing both demand and supply planning functions to ensure operational efficiency and alignment with business objectives. The ideal candidate will have over 10 years of experience in a relevant field.

Demand Planning Responsibilities

• Develop, implement, and manage 12-18 month demand forecasts across various channels, categories, accounts, and item levels. Recommend actions to achieve target levels.
• Lead monthly IBP (S&OP) forecast reviews, participating in cross-functional meetings to align demand forecasts with business strategies involving finance, marketing, supply chain, and sales teams.
• Analyze historical sales data, market trends, and promotional activities to assess product and category performance. Ensure trends are accurately captured in item-level demand plans, including base item and promotional forecasting, event planning, and weekly/monthly performance analysis and insights.
• Conduct root cause analysis on forecast variances and implement corrective actions to improve accuracy.

Supply Planning Responsibilities

• Build ideal stock levels by location, considering supply reaction time and all associated lead times.
• Ensure stock availability by location, managing inbound warehouse replenishment from suppliers, outbound store replenishment, and outbound sell-in to B2B customers.
• Manage inventory, including proposing stock liquidation strategies to prevent over-stock situations by location.
• Oversee novelties supply planning in close collaboration with the New Products Development and Marketing teams.

Qualifications and Experience

• A minimum of 10 years of experience in sales operations, demand planning, or supply chain management.
• Demonstrated ability to develop and manage complex forecasting models.
• Experience in cross-functional collaboration and stakeholder management.
• Strong analytical skills with proficiency in data analysis and root cause identification.

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia, within a dynamic team focused on optimizing sales and supply chain processes for AlRashid Properties KSA.