Sales Specialist EXA Ceramics

About the Role

alfanar Group is seeking a Sales Specialist for EXA Ceramics in Riyadh. This full-time role is responsible for driving sales growth by identifying opportunities, building strong customer relationships, and executing strategies to meet sales targets. The position requires 2-5 years of experience in a relevant field.

Role Purpose

The Sales Specialist focuses on understanding customer needs, presenting product offerings, and ensuring client satisfaction while contributing to the achievement of sales goals. This role involves continuous learning and development to stay updated on industry trends and sales techniques.

Key Responsibilities

• Develop and implement sales strategies to achieve company objectives, including target setting, prospecting, and lead generation.
• Build and maintain strong relationships with new and existing customers to understand their needs and provide tailored solutions.
• Maintain expert knowledge of company products and services, effectively promoting their benefits and features to potential clients.
• Prepare and present sales proposals, product demos, and pricing information to clients, negotiating terms and closing sales.
• Monitor market trends, customer feedback, and competitor activity to adjust sales tactics and strategies accordingly.
• Track and report on sales performance, providing regular updates to management on targets, activities, and achievements.
• Work closely with marketing, customer service, and product teams to ensure smooth sales processes and customer satisfaction.
• Provide ongoing support to customers, addressing inquiries, resolving issues, and ensuring a positive experience throughout the sales process.

Accountabilities and Compliance

• Obtain updated soft and technical skills relevant to the job and develop a career path plan.
• Perform planned activities to meet operational and development targets as per delivery schedules, utilizing resources effectively.
• Provide periodic reports detailing deviations and execution of planned tasks.
• Solve related problems and escalate complex operational issues as they arise.
• Ensure quality requirements are met to develop effective quality control and processes.
• Coordinate well-defined written systems, policies, procedures, and seek automation opportunities.
• Comply with relevant company policies, procedures, and work instructions.
• Ensure compliance with safety, quality, and environmental management procedures within the defined area of work.

Experience and Location

Candidates should have 2-5 years of experience in sales. This full-time position is based in Riyadh, Saudi Arabia.