Senior Compliance Specialist📣 Job Ad

About Unifonic

Unifonic is an AI-native customer experience platform designed for emerging markets. With over 25 years of conversational AI research and development, Unifonic serves more than 5,000 enterprises across the MENA region, pioneering sovereign, agentic AI through its Agentic Studio platform. Recognized as a Great Place to Work®, Unifonic's Compliance team is dedicated to managing and enhancing the company's compliance function, focusing on all compliance affairs to anticipate issues and develop proactive, practical business solutions.

The Role of Senior Compliance Specialist

Unifonic is seeking a Senior Compliance Specialist to join its team in Riyadh, Riyadh Province. This full-time role involves contributing to the future of communication by ensuring robust compliance frameworks and practices are in place across the organization. The specialist will play a key role in managing regulatory risks and maintaining adherence to applicable standards.

Key Responsibilities

• Establish and maintain an engagement framework with the regulator (CST).
• Collaborate with management and staff to identify and manage regulatory compliance risks.
• Maintain open communication with relevant decision-makers and stakeholders regarding regulatory updates and their impact.
• Organize regular training sessions for employees on key regulatory changes.
• Support the creation and implementation of organizational policies, standards, and procedures to ensure regulatory compliance.
• Conduct research on industry compliance regulations and policies.
• Evaluate internal operational and procedural compliance.
• Ensure internal regulatory compliance through communication, approval processes, and stakeholder training.
• Manage applications for compliance certifications and regulatory approvals.
• Develop and maintain a comprehensive compliance recordkeeping system.
• Maintain communication with compliance regulators and follow up on applications.
• Stay informed about compliance requirements and regulatory amendments.
• Identify process roadblocks and propose improvements.
• Maintain a compliance communication register and related documentation.
• Create and manage action plans in response to regulatory compliance audit findings and violations.
• Remediate regulatory audits, conduct periodic reviews, and compile identified gaps with corresponding action plans.

Qualifications and Experience

• A minimum of 3 years of hands-on experience as a compliance analyst or specialist within an enterprise-level organization.
• Strong experience in both reviewing and drafting policies and documentation in both Arabic and English.
• Demonstrated experience with international standards and local regulatory requirements related to telecommunications, data protection, and data localization.
• Higher Education or a Bachelor’s Degree in a Technology or Management field.
• Excellent written and oral communication skills.
• Ability to effectively plan, manage, and complete projects in alignment with stakeholder needs, expectations, and organizational strategic objectives.
• Diligent attention to detail and advanced analytical abilities.
• Fluency in both English and Arabic, with excellent writing, editing, and verbal communication skills.

Desired Certifications

• A compliance management or project management certification is considered a plus.

Key Attributes

• Strong analytical thinking and problem-solving capabilities.
• Demonstrated ownership and accountability in tasks.
• Effective communication and collaboration skills.
• Adaptability and a commitment to continuous learning.
• Ability to mentor and share knowledge effectively.
• Resilience in managing challenges.
• High standards for quality and attention to detail.
• Advocacy for best practices and innovation in compliance.