Senior Compliance Specialist📣 Job Ad

About Unifonic

Unifonic is an AI-native customer experience platform purpose-built for emerging markets, proudly recognized as a Great Place to Work®. With over 25 years of conversational AI research and development, Unifonic serves more than 5,000 enterprises across MENA. The company is pioneering sovereign, agentic AI through its Agentic Studio platform, with its market perception being a strategic asset.

The Role of Senior Compliance Specialist

Unifonic is seeking a Senior Compliance Specialist to join its full-time team in Riyadh, Riyadh Province. This role is integral to the Compliance team, which is responsible for managing and enhancing the company's compliance function. The specialist will focus on all compliance affairs, anticipating issues, and finding proactive, practical solutions for the business. Candidates should possess 2-5 years of relevant experience.

Key Responsibilities

• Ensure the organization maintains an engagement framework with the regulator (CST).
• Collaborate with management and staff to identify and manage regulatory compliance risks.
• Maintain and coordinate open communication with relevant decision-makers and stakeholders regarding regulatory communication and impact.
• Organize regular training sessions for employees to communicate key regulatory changes and updates effectively.
• Support the creation and implementation of organizational policies, standards, and procedures to comply with applicable regulations.
• Research industry compliance regulations and policies.
• Evaluate internal operational and procedural compliance.
• Maintain internal regulatory compliance through communicating requirements, obtaining approvals, and training stakeholders.
• Apply for compliance certifications and regulatory approvals.
• Develop and maintain a comprehensive compliance recordkeeping system.
• Maintain communication with compliance regulators and follow up on applications.
• Stay updated with compliance requirements and amendments to regulations.
• Identify roadblocks and propose process improvements.
• Maintain a compliance communication register and documentation.
• Create and manage action plans in response to regulatory compliance audit discoveries and violations.
• Remediate regulatory audits and periodic reviews, compiling identified gaps and action plans.

Required Skills and Abilities

• Excellent written and oral communication skills.
• Ability to effectively plan, manage, and complete projects in line with stakeholder needs, expectations, and organizational strategic objectives.
• Diligent attention to detail and advanced analytical abilities.
• Strong analytical thinking and problem-solving skills, with an ability to use data to find solutions.
• Demonstrated ownership and accountability, taking responsibility and following projects through to completion.
• Effective communication skills to explain ideas clearly and listen to others across teams.
• Proven collaboration skills, working well with others and supporting team goals.
• Adaptability and a commitment to continuous learning of new skills or tools.
• Capacity for mentorship and knowledge sharing to help others grow.
• Resilience to remain calm under pressure and handle setbacks constructively.
• Commitment to quality and attention to detail, striving for continuous improvement.
• Advocacy for best practices, efficiency, and innovation.

Unifonic Culture

At Unifonic, the work environment thrives on creativity, collaboration, and a culture where every idea is welcomed. Employees are considered shareholders in the company, fostering a shared commitment to innovation and shaping the future together.

Application Process

Join Unifonic and contribute to an organization focused on pioneering customer experience solutions in emerging markets.