Senior Compliance Specialist📣 Job Ad

About Unifonic

Unifonic is an AI-native customer experience platform purpose-built for emerging markets. With over 25 years of conversational AI research and development, the company serves more than 5,000 enterprises across MENA. Unifonic is recognized as a Great Place to Work® and is pioneering sovereign, agentic AI through its Agentic Studio platform.

The Role of Senior Compliance Specialist

The Compliance team at Unifonic is responsible for managing and enhancing the company's overall Compliance function. This role focuses on all Compliance affairs, aiming to anticipate potential issues and develop proactive, practical solutions for the business. The Senior Compliance Specialist will contribute to ensuring regulatory adherence and effective risk management.

Key Responsibilities

• Ensure the organization maintains an engagement framework with the regulator (CST).
• Collaborate with management and staff to identify and manage regulatory compliance risks.
• Maintain open communication with relevant decision-makers and stakeholders regarding regulatory updates and their impact.
• Organize regular training sessions for employees on key regulatory changes.
• Support the creation and implementation of organizational policies, standards, and procedures to ensure compliance.
• Research industry compliance regulations and policies.
• Evaluate internal operational and procedural compliance.
• Maintain internal regulatory compliance through communication, approvals, and stakeholder training.
• Apply for compliance certifications and regulatory approvals.
• Develop and maintain a compliance recordkeeping system.
• Maintain communication with compliance regulators and follow up on applications.
• Stay updated on compliance requirements and regulatory amendments.
• Identify roadblocks and propose process improvements.
• Maintain a compliance communication register and documentation.
• Create and manage action plans in response to regulatory compliance audit findings and violations.
• Remediate regulatory audits and periodic reviews, compiling gaps and action plans.

Required Qualifications

• Minimum of 3+ years of hands-on experience as a compliance analyst or specialist within an enterprise-level organization.
• Strong experience in both reviewing and drafting policies and documentation.
• Experience with international standards and local regulatory requirements related to telecommunications, data protection, and data localization.
• Ability to effectively plan, manage, and complete projects in alignment with stakeholder needs, expectations, and organizational strategic objectives.
• Diligent attention to detail and advanced analytical abilities.

Desired Character Traits

• Analytical thinking and problem-solving: Ability to approach problems clearly, utilize data, and identify effective solutions.
• Ownership and accountability: Takes responsibility and ensures projects are completed.
• Communication: Explains ideas clearly and listens effectively across teams.
• Collaboration: Works effectively with others and supports team goals.
• Adaptability and learning: Adjusts to change and continuously acquires new skills or tools.
• Mentorship and knowledge sharing: Supports the growth of others and shares expertise.
• Resilience: Maintains composure under pressure and handles setbacks constructively.
• Quality and attention to detail: Performs work meticulously and strives for continuous improvement.
• Advocacy and innovation: Encourages best practices, efficiency, and new ideas.

Work Environment and Location

This is a full-time position based in Riyadh, Riyadh Province, Saudi Arabia. The role operates within a collaborative environment where creativity and teamwork are valued.