Senior Key Account Manager📣 Job Ad

Role Overview

Fastlo is seeking a Senior Key Account Manager to join its team in Riyadh, Saudi Arabia. This full-time role focuses on acquiring and managing high-value clients, ensuring customer satisfaction, retention, and revenue growth. The primary objective is to identify new business opportunities with strategic accounts, cultivate long-term relationships, and establish Fastlo as a trusted logistics partner.

Key Responsibilities

• Identify and target potential high-value clients within the logistics and shipping sector.
• Develop and maintain strong, long-term relationships with key accounts, acting as the primary point of contact.
• Lead efforts to acquire new strategic clients that align with company objectives.
• Negotiate contracts, pricing, and service-level agreements with prospective and existing clients.
• Collaborate with internal teams to design customized solutions that fit client needs.
• Consistently achieve sales and revenue growth targets from key accounts.
• Work closely with operations and logistics teams to ensure smooth delivery processes for key clients.
• Monitor service performance to ensure timely shipments and an exceptional customer experience.
• Resolve service-related issues in collaboration with internal departments.

Strategic Contribution and Market Insights

• Stay updated on industry trends, competitor offerings, and customer expectations.
• Provide market feedback and strategic recommendations to enhance Fastlo’s value proposition.
• Prepare performance reports on key accounts and present insights to senior management.
• Contribute to business planning by identifying opportunities for growth and market expansion.
• Support management in shaping sales strategies for enterprise and large-scale clients.

Qualifications and Experience

• A minimum of 5 to 10 years of experience in key account management or a related sales role, preferably within the logistics or shipping sector.

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia. The role involves working within a dynamic team focused on client acquisition and retention in the logistics industry.

Application Process

Candidates interested in this opportunity are encouraged to apply.