Senior Security Operation Engineer📣 Job Ad

About the Opportunity

Agoda is seeking a Senior Security Operation Engineer to join their team in Riyadh, Saudi Arabia. This full-time role is centered on operating and enhancing critical enterprise security platforms across various environments.

Role Overview

The Senior Security Operation Engineer will be a hands-on professional responsible for the operation and continuous improvement of key enterprise security platforms. These platforms span endpoint, server, network, and secure access environments. This position requires close collaboration with infrastructure, network, IT, and engineering teams to strengthen security operations, improve service reliability, and drive automation across essential security technologies.

Key Responsibilities

• Design, build, and optimize CrowdStrike deployments across user devices and server environments; define and enforce sensor policies, detection tuning, and response playbooks.
• Administer and support Zscaler ZIA, ZDX, and ZPA, managing policy lifecycles, tunnel configurations, application connector health, and user experience monitoring.
• Troubleshoot and resolve issues related to network connectivity, VPN, secure access, and SASE services.
• Support security operations activities, incident handling, and root cause analysis across managed platforms.
• Utilize APIs and scripting to automate routine tasks, reporting, and platform integrations.
• Deploy and manage security platform configurations through Terraform and CI/CD pipelines, adhering to Infrastructure as Code (IaC) best practices and change management processes.
• Apply generative AI use cases to improve operational workflows, troubleshooting, and team productivity.

Experience Requirements

Candidates for this position should possess 5 to 10 years of relevant experience in security operations or a closely related field.

Technical Environment

This role involves working with advanced security technologies such as CrowdStrike and Zscaler. A strong understanding of Infrastructure as Code (IaC) principles, CI/CD pipelines, and automation through scripting and APIs is essential. The position also explores the application of generative AI to enhance security operational workflows.

Work Location

This is a full-time position based in Riyadh, Saudi Arabia.