Senior Security Operation Engineer📣 Job Ad

About Agoda and the Senior Security Operations Engineer Role

Agoda, a global travel platform and part of Booking Holdings [NASDAQ: BKNG], connects people to destinations and experiences worldwide. With a diverse team of over 7,000 individuals across 90 countries, Agoda leverages data and technology to drive innovation in the travel industry. We are seeking a Senior Security Operations Engineer to join our team on a full-time basis, with opportunities available in Jeddah, Makkah, Riyadh, and Medina.

Role Purpose and Scope

The Senior Security Operations Engineer will be a hands-on professional responsible for operating and enhancing key enterprise security platforms. This role focuses on environments including endpoint, server, network, and secure access. The engineer will collaborate closely with infrastructure, network, IT, and engineering teams to strengthen security operations, improve service reliability, and drive automation across critical security technologies.

Key Responsibilities

• Design, build, and optimize CrowdStrike across user devices and server environments, including defining sensor policies, detection tuning, and response playbooks.
• Administer and support Zscaler ZIA, ZDX, and ZPA, managing policy lifecycles, tunnel configurations, app connector health, and user experience monitoring.
• Troubleshoot and resolve issues related to network connectivity, VPN, secure access, and SASE services.
• Support security operations activities, incident handling, and root cause analysis across managed platforms.
• Utilize APIs and scripting to automate routine tasks, reporting, and platform integrations.
• Deploy and manage security platform configurations through Terraform and CI/CD pipelines, adhering to IaC best practices and change management processes.
• Apply generative AI use cases to improve operational workflows, troubleshooting, and team productivity.

Required Skills and Experience

Candidates for this role should possess 5-10 years of experience and a strong background in security operations, endpoint security, network security, or security engineering. Essential qualifications include hands-on experience with key security platforms and solutions for user devices, servers, and secure access environments. The role requires proficiency in troubleshooting network, VPN, and SASE-related issues within enterprise settings. Familiarity with automation tools and practices such as APIs, scripting, Terraform, and CI/CD pipelines is also necessary, alongside strong problem-solving abilities and a collaborative approach to working across multiple technical teams.

Agoda's Culture and Equal Opportunity

At Agoda, data and technology are central to our culture, fostering curiosity and innovation. We are committed to attracting diverse talent and cultivating an inclusive environment that encourages collaboration. Employment at Agoda is based solely on a person’s merit and qualifications. We are an Equal Opportunity Employer, providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

Application Information

We welcome qualified candidates to apply for this position. Your application will be kept on file for consideration for future vacancies, and you may request to have your details removed at any time. For more details, please refer to our privacy policy.