Senior Security Operation Engineer📣 Job Ad

About Agoda

Agoda is seeking a Senior Security Operation Engineer to join its team in Mecca, Makkah, Saudi Arabia. This full-time position focuses on enhancing enterprise security operations and infrastructure.

Role Overview

The Senior Security Operation Engineer will be responsible for operating and improving key enterprise security platforms across endpoint, server, network, and secure access environments. This role involves close collaboration with infrastructure, network, IT, and engineering teams to strengthen security operations, improve service reliability, and drive automation across critical security technologies.

Key Responsibilities

• Design, build, and optimize CrowdStrike across user devices and server environments, including defining and enforcing sensor policies, detection tuning, and response playbooks.
• Administer and support Zscaler ZIA, ZDX, and ZPA, managing policy lifecycles, tunnel configurations, app connector health, and user experience monitoring.
• Troubleshoot and resolve issues related to network connectivity, VPN, secure access, and SASE services.
• Support security operations activities, incident handling, and root cause analysis across managed platforms.
• Utilize APIs and scripting to automate routine tasks, reporting, and platform integrations.
• Deploy and manage security platform configurations through Terraform and CI/CD pipelines, adhering to IaC best practices and change management processes.
• Apply generative AI use cases to improve operational workflows, troubleshooting, and team productivity.

Required Qualifications

• A minimum of 7+ years of experience in security operations, endpoint security, network security, or security engineering roles.
• Hands-on experience with CrowdStrike for both user devices and servers.
• Strong knowledge of Zscaler ZIA, ZDX, and ZPA, or other SASE solutions.
• Experience in troubleshooting network, VPN, and SASE-related issues in enterprise environments.
• Familiarity with APIs, scripting, Terraform, and CI/CD pipelines.
• Strong problem-solving skills and the ability to collaborate across multiple technical teams.

Work Environment and Location

This is a full-time position based in Mecca, Makkah, Saudi Arabia. The role requires working within a collaborative environment, engaging with various technical teams to achieve security objectives.

Application Process

Candidates interested in this Senior Security Operation Engineer role are invited to apply.