Senior Solution Sales Executive CX📣 Job Ad

About the Role

SAP Saudi Arabia is seeking a Senior Solution Sales Executive specializing in Customer Experience (CX) to join its team in Riyadh. This full-time role is central to empowering businesses to modernize customer engagement, unify experiences, and drive revenue growth through SAP’s comprehensive CX suite. The position offers opportunities for constant learning, skill growth, and integration into a supportive team environment.

Key Responsibilities

• Sell a defined portfolio of SAP CX product solutions across targeted lines of business, including Marketing, Sales, Service, Commerce, and Customer Data.
• Support customers in modernizing engagement, unifying experiences, and driving revenue growth through SAP’s CX suite.
• Ensure solutions are adopted and value is realized by customers.
• Maintain and expand the customer's ongoing business with SAP, focusing on named existing and/or prospective accounts.
• Manage customer relationships and influence the specification of customer requirements.
• Carry a sales quota.
• Deliver outcomes for assigned projects or areas of responsibility.
• Potentially include team lead or supervisory responsibilities.

Work Complexity and Strategic Impact

This position requires contributing independently and resolving complex issues within the specialist area, including cross-functional or cross-country projects. The Senior Solution Sales Executive will work autonomously on topics, setting priorities, and holding sole responsibility for outcomes. Decisions and solutions made in this role can significantly enhance current and future design and strategy, requiring the ability to enhance complex systems and processes.

Collaboration and Communication

• Build and maintain partnerships with internal and external customers and partners.
• Actively contribute to building common ground for cooperation.
• Communicate clear processes and policies in an understandable way.
• Communicate relevant messages in a timely manner with constructive feedback to cross-functional colleagues and managers.

Required Qualifications and Experience

• Advanced technical or business skills and specialized knowledge in one or several areas.
• Demonstrated acumen to cultivate and develop lasting customer relations, with a strong customer focus.
• Typically requires 5-10 years of experience with increasing amounts of responsibility in a relevant field.

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia. The role operates within a supportive team environment that prioritizes individual wellbeing and offers opportunities for continuous learning and skill development.