Senior Specialist Distribution📣 Job Ad

About the Role

The Senior Specialist Distribution at Qiddiya in Riyadh is responsible for the day-to-day operational management of Qiddiya DMO's distribution channels. This full-time role focuses on ensuring all bookable products are accurately listed, competitively priced, and performing optimally across active distribution touchpoints. The incumbent collaborates with the Senior Manager - Distribution and interfaces with OTA platform contacts, technology vendors, and internal teams to maintain a high-functioning, revenue-generating distribution network.

Key Responsibilities

This role involves comprehensive management of distribution channels, focusing on operational excellence, performance optimization, and accurate data handling. Key responsibilities include:

• Managing daily operations of Qiddiya's OTA accounts across all active platforms, including content updates, rate loading, availability management, and promotional activations.
• Monitoring OTA content quality scores, review ratings, and listing rankings, implementing optimization actions to maintain top-tier platform positioning.
• Coordinating OTA promotional campaigns with the Senior Manager and Marketing team, including flash sales and platform-exclusive offers.
• Serving as the primary operational point of contact for OTA platform representatives on day-to-day issues.
• Managing Qiddiya's GDS content, rate loading, and availability across Amadeus, Sabre, and Galileo platforms.
• Configuring and maintaining the Channel Management System (CMS) to ensure seamless connectivity between Qiddiya's Central Reservation System (CRS) and all active distribution channels.
• Monitoring and resolving channel connectivity issues, rate parity violations, and inventory discrepancies in a timely manner.
• Managing the day-to-day operations of the Qiddiya Trade Partner Portal, including user access management, content updates, and partner query resolution.
• Loading and managing contracted rates, promotional rates, and dynamic pricing parameters across all distribution channels.
• Conducting daily rate parity checks across OTA and direct channels, identifying and resolving discrepancies immediately.
• Producing daily and weekly channel performance reports covering booking volumes, revenue by channel, OTA rankings, and conversion rates.
• Maintaining and updating the distribution performance dashboard, ensuring accurate, real-time data is available.

Experience Requirements

• Minimum 5-7 years of experience in distribution management, channel management, or revenue operations within a hotel group, OTA, destination, or travel technology company.
• Hands-on operational experience managing OTA extranets (*, ********, Expedia) and GDS platforms (*, Amadeus, Sabre, Galileo).
• Experience working with Channel Management Systems (CMS) and Central Reservation Systems (CRS).
• Strong background in rate management, inventory management, and distribution reporting.
• GCC / Middle East distribution experience is preferred.

Core Competencies & Skills

• Deep technical knowledge of OTA extranet platforms and GDS configuration.
• Proficiency with Channel Management Systems (*, SiteMinder, Cloudbeds, or similar).
• Strong data and reporting skills, including proficiency in Excel, Power BI, or equivalent BI tools.
• High attention to detail, particularly in rate loading, inventory management, and data accuracy.
• Strong problem-solving and troubleshooting skills for distribution system issues.
• Good communication skills in English; Arabic language proficiency is advantageous.