Service Engineer SWP DHS

About Getinge

Getinge is dedicated to making life-saving technology accessible to more people. The company focuses on making a difference for its customers and saving lives through the contributions of its teams.

Role Overview

Getinge is seeking a Service Engineer SWP DHS for a full-time position in Riyadh, Saudi Arabia. This role involves the independent execution of maintenance, repairs, and safety-related inspections on Getinge products. The Service Engineer will support customers in all service matters within an assigned territory in Saudi Arabia. The position is based centrally within the assigned territory and requires travel to customer sites to carry out and organize work. Candidates should have 5-10 years of experience.

Key Responsibilities

• Independently carry out maintenance, repairs, and safety-related inspections on Getinge products.
• Support products and customers in all service matters and document all service work in the documentation system.
• Act as a medical device advisor, providing support based on applicable medical device regulations.
• Work closely and coordinate with customers, as well as internal and field sales teams.
• Provide cover in adjacent service territories when required.
• Prepare cost estimates and quotations for customers.
• Carry out quality-system responsibilities, including documentation of service work and the maintenance and processing of service orders.
• Ensure compliance with safety regulations and health standards (*, ISO, FDA, IEC, CE, and hospital-specific protocols).
• Achieve service targets.

Qualifications and Experience

• Must be a university graduate, with a preference for Biomedical Engineering, Computer Science, or Telecommunication degrees.
• Completed training as a mechatronics, electrical, medical, or power-electronics technician, or a comparable qualification.
• Professional experience as a service technician, medical technician, electrical technician, or electronics technician.
• Field service experience is desirable.
• Knowledge of electronics, medical technology, and IT systems.

Required Skills and Attributes

• Proficiency in Microsoft Office.
• Flexibility and reliability.
• Technical aptitude.
• Ability to work independently.
• Team player with commitment and a strong sense of responsibility.

Work Environment

This role is based in Riyadh, Riyadh, Saudi Arabia, and requires regular travel to customer sites within the assigned territory. The Service Engineer will work within diverse teams focused on making life-saving technology accessible.