Shift Leader Food & Bev Service

About the Role

Four Points is seeking a Shift Leader - Food & Bev Service to join their team in Riyadh. This full-time position requires 0-1 years of experience and focuses on ensuring optimal service delivery and guest satisfaction within the food and beverage operations.

Key Responsibilities

• Ensure staff collaboration for optimum service and guest needs fulfillment.
• Complete opening and closing duties, including setup, cleaning, and securing areas.
• Maintain cleanliness of work areas throughout the day using clean-as-you-go procedures.
• Monitor dining rooms for seating, service quality, safety, and guest well-being.
• Submit work orders for maintenance repairs and contact directly for urgent issues.
• Report employee, guest, or vendor incidents and accidents to management and Loss Prevention.
• Communicate pertinent information to managers/supervisors through documentation.
• Assist management with hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees, serving as a role model.
• Adhere to company safety and security policies, report unsafe conditions, and complete required training.
• Ensure professional appearance, maintain confidentiality, and protect company assets.
• Welcome guests according to company standards, anticipate needs, assist individuals with disabilities, and express genuine appreciation.
• Communicate professionally, develop positive working relationships, support team goals, and respond to employee concerns.
• Ensure adherence to quality expectations and standards.

Physical Requirements

• Ability to read and visually verify information in various formats.
• Visual inspection of tools, equipment, or machines to identify defects.
• Standing, sitting, or walking for extended periods or an entire shift.
• Moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 50 pounds without assistance.
• Grasping, turning, and manipulating objects requiring fine motor skills and hand-eye coordination.
• Moving through narrow, confined, or elevated spaces, and up/down stairs or ramps.
• Reaching overhead and below the knees, including bending, twisting, pulling, and stooping.

Company Overview

Four Points, part of Marriott International, is committed to being an equal opportunity employer that values and celebrates the unique backgrounds of its associates. The company fosters an environment where diversity in culture, talent, and experiences is considered a strength, with a commitment to non-discrimination.

Our Brand Philosophy

Four Points by Sheraton blends timeless classics with modern details, offering an uncomplicated experience where business meets pleasure. As a member of the team, you will join a united community that supports each other and provides guests with what they need in a friendly, genuine, and approachable environment. Joining Four Points means becoming part of Marriott International's portfolio of brands, where individuals can perform their best work and belong to a global team.