Showroom Sales Representative📣 Job Ad

About the Role

Jazeera Paints is seeking a dedicated Showroom Sales Representative to join our team in Riyadh. This full-time role is central to providing exceptional customer service within our showrooms, ensuring customer satisfaction from initial interaction through to post-sales support. The representative will play a key role in meeting customer needs, facilitating product delivery, and upholding high service standards.

Customer Engagement and Sales Performance

• Warmly greet customers within the showrooms and deliver a high level of service throughout their visit.
• Guide customers through product introductions, secure orders, and accurately calculate required quantities.
• Assist customers in coordinating colors and products to align with their specific needs and preferences.
• Achieve established sales targets as outlined in the sales plan.
• Handle all customer complaints professionally and report them promptly to the direct manager.
• Provide the direct manager with regular reports on competitors' activities and promotions to inform strategy.

Showroom Operations and Inventory Management

• Oversee the invoicing process and ensure the proper and timely delivery of goods to customers.
• Maintain the showroom's organization and cleanliness consistently.
• Ensure the continuous availability of all necessary marketing tools, including brochures and catalogues.
• Accept online customer requests and update the E-commerce platform, considering required items and current stock levels.
• Secure adequate stock levels for all items, particularly fast-moving products, by applying established ordering policies from warehouses based on minimum and maximum levels.
• Adhere to the First-In, First-Out (FIFO) policy to prevent dead stock and ensure product freshness.
• Report all missing products in the main store to the direct manager.
• Ensure goods are arranged in warehouses according to policy and procedure guidelines to maintain accurate stock and prevent discrepancies during periodic inventory checks.

Financial Administration and Reporting

• Submit financial reports to the region accountant as required.
• Adhere to the daily deposit of any sales cash amount into the company’s account.
• Submit periodic reports detailing achievements, identified problems, and failures to the direct manager.

Team Collaboration and Policy Adherence

• Coordinate effectively with all showroom staff, including assistants, workers, and drivers.
• Commit to accomplishing management goals and implementing key performance indicators (KPIs).
• Cooperate with other branches to facilitate the resale of slow-moving items.
• Implement all company policies and instructions diligently.
• Provide helpful ideas and suggestions to develop the sales process and add value to operations.
• Execute all function-related activities using safe and environmentally sound methods.
• Perform any other duties assigned by the direct supervisor or manager.