Solutions Engineer📣 Job Ad

About the Role

Riverbed Technology is seeking a Solutions Engineer to join its team in Riyadh, Saudi Arabia. This full-time role requires 5-10 years of experience and involves serving as a technical subject matter expert throughout the sales process, collaborating with sales teams, and driving technical engagements with customers and partners.

About Riverbed Technology

Riverbed is a leader in AIOps for observability, dedicated to optimizing user experiences through AI automation for IT issue prevention, identification, and resolution. With over 20 years of experience in data collection, AI, and machine learning, Riverbed's open and AI-powered observability platform enhances digital experiences and improves IT efficiency. The company also provides industry-leading Acceleration solutions for fast, agile, and secure application acceleration. Riverbed serves thousands of market-leading customers globally, including 95% of the FORTUNE 100, empowering next-generation digital experiences.

Key Responsibilities

• Serve as the technical subject matter expert, managing pre-sales activities including technical presentations, demonstrations, and proof of concept projects.
• Collaborate with the Sales team, jointly owning the sales cycle and account plan.
• Drive deeper engagement within accounts by identifying requirements for additional resources, understanding customer alternatives, and recognizing potential internal sponsors.
• Document customer business and technical requirements to create value-based proposals addressing business drivers and pain points, guiding the technical sales cycle towards a close.
• Build strong relationships with key contacts in the partner ecosystem, working with the Channel Sales team to oversee product and solutions training and enablement for partners.

Qualifications and Experience

• Several years (5-10) of experience in Solutions Engineering, Technical Pre-Sales, or Enterprise IT Consulting.
• Hands-on experience in DEX/EUEM/End User Experience Monitoring or related digital workplace technologies.
• Strong understanding of enterprise IT environments, including endpoints, applications, networks, and hybrid/cloud architectures.
• Familiarity with observability platforms, ITSM, endpoint management, or performance monitoring solutions.
• Ability to quickly learn and adopt a broad enterprise platform beyond core specialization.
• Consultative mindset with the ability to connect technical insights to business outcomes.
• Comfortable engaging with both deep technical audiences and C-level stakeholders.
• Confident presenter with excellent storytelling and communication skills.
• Collaborative team player with a proactive, self-driven mindset.
• Structured, reliable, and customer-focused approach in complex enterprise environments.
• Ability to travel up to approximately 40%.

Employee Benefits

Riverbed offers a range of employee benefits designed to support professional and personal well-being. These include flexible workplace policies, employee resource groups, learning and development resources, career progression pathways, and community engagement initiatives. Global employee wellness programs are crafted to support the physical, emotional, and financial well-being of employees, with specific benefits and perks varying by country.

Application Process

Candidates interested in this Solutions Engineer position are encouraged to apply. Salary details will be discussed during the interview process.