Specialist Property

About the Role

Olayan Financing Company is seeking a Specialist Property to join their team in Riyadh, Saudi Arabia. This full-time role involves supporting the daily management of various property types, including commercial, residential, retail, and mixed-use properties. The Specialist Property will coordinate operations, tenant requirements, maintenance, and service providers, ensuring compliance with OREM policies and procedures. The position requires 2-5 years of relevant experience.

Key Responsibilities

• Support the Property Manager in coordinating daily operations across assigned properties.
• Conduct routine property inspections to identify maintenance, housekeeping, safety, and presentation issues.
• Coordinate property and unit access for inspections, maintenance, and approved activities.
• Support property handover and takeover activities, including related documentation.
• Monitor property condition and escalate recurring or significant issues to management.
• Monitor key lease dates, administrative requirements, and upcoming property actions.
• Coordinate planned maintenance and contractor activities to minimize operational and tenant disruption.
• Support property-level operational planning, budgeting, and forecasting by providing accurate information.
• Follow up on corrective actions identified during inspections and property reviews.

Tenant and Stakeholder Management

• Coordinate routine tenant enquiries, requests, and complaints, facilitating timely resolution.
• Maintain professional communication and positive relationships with tenants.
• Coordinate tenant move-in and move-out requirements.
• Communicate property notices, access requirements, and planned maintenance activities to tenants.
• Coordinate with Facilities Management, contractors, vendors, and service providers on operational requirements.
• Escalate unresolved, recurring, or sensitive tenant matters to the Property Manager.

Reporting and Record Keeping

• Maintain property operational trackers and provide accurate updates to the Property Manager.
• Assist in preparing reports covering occupancy, tenant matters, maintenance, inspections, and operational indicators.
• Collect and validate property information for internal reporting and management reviews.
• Highlight operational trends, recurring issues, and improvement opportunities.
• Maintain accurate lease, tenant, unit, and property information in approved systems and records.
• Maintain property files, contracts, correspondence, inspection reports, and supporting documentation.
• Record maintenance requests, operational issues, work orders, and completion status.
• Ensure documentation is properly filed and readily accessible in accordance with OREM requirements.

Compliance and Development

• Support compliance with OREM policies, property procedures, lease requirements, and applicable regulations.
• Identify and report health, safety, security, and property-standard concerns.
• Support corrective actions arising from inspections, audits, and property reviews.
• Coordinate compliance with property access, safety, and operational requirements.
• Escalate material non-compliance and operational risks to the Property Manager.
• Identify opportunities to improve tenant service, property administration, and operational processes.
• Support the implementation of approved process, tracker, and documentation improvements.
• Contribute property observations and lessons learned to operational improvement initiatives.

Qualifications and Experience

Candidates should possess 2-5 years of experience in property management or a related field. The role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks effectively. Experience in coordinating with various stakeholders, including tenants, contractors, and service providers, is essential.