Specialist Property

About the Role

Olayan Saudi Holding Company is seeking a Specialist Property to join their team in Riyadh, Saudi Arabia. This full-time role involves supporting the daily management of various property types, including commercial, residential, retail, and mixed-use properties. The Specialist Property will coordinate operations, tenant requirements, maintenance, inspections, and service providers, ensuring compliance with OREM policies and procedures.

Key Responsibilities

• Support the Property Manager in coordinating daily operations across assigned properties.
• Conduct routine property inspections to identify maintenance, housekeeping, safety, and presentation issues.
• Coordinate property and unit access for inspections, maintenance, and approved activities.
• Support property handover and takeover activities, including related documentation.
• Monitor property condition and escalate recurring or significant issues to management.
• Monitor key lease dates, administrative requirements, and upcoming property actions.
• Coordinate planned maintenance and contractor activities to minimize operational and tenant disruption.
• Support property-level operational planning, budgeting, and forecasting by providing accurate information.
• Follow up on corrective actions identified from inspections and property reviews.

Stakeholder Management and Reporting

• Coordinate routine tenant enquiries, requests, and complaints, facilitating timely resolution.
• Maintain professional communication and positive tenant relationships.
• Coordinate tenant move-in and move-out requirements.
• Communicate property notices, access requirements, and planned maintenance activities.
• Coordinate with Facilities Management, contractors, vendors, and service providers on operational requirements.
• Escalate unresolved, recurring, or sensitive tenant matters to the Property Manager.
• Maintain property operational trackers and provide accurate updates to the Property Manager.
• Assist in preparing reports covering occupancy, tenant matters, maintenance, inspections, and operational indicators.
• Collect and validate property information for internal reporting and management reviews.
• Highlight operational trends, recurring issues, and improvement opportunities.

Record Keeping and Compliance

• Maintain accurate lease, tenant, unit, and property information in approved systems and records.
• Maintain property files, contracts, correspondence, inspection reports, and supporting documentation.
• Record maintenance requests, operational issues, work orders, and completion status.
• Maintain updated tenant contact information and inspection records.
• Ensure documentation is properly filed and readily accessible in accordance with OREM requirements.
• Support compliance with OREM policies, property procedures, lease requirements, and applicable regulations.
• Identify and report health, safety, security, and property-standard concerns.
• Support corrective actions arising from inspections, audits, and property reviews.
• Coordinate compliance with property access, safety, and operational requirements.
• Escalate material non-compliance and operational risks to the Property Manager.

Qualifications and Experience

Candidates should possess 2-5 years of relevant experience in property management or a related field. The role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks effectively.

Professional Development

• Identify opportunities to improve tenant service, property administration, and operational processes.
• Support the implementation of approved process, tracker, and documentation improvements.
• Contribute property observations and lessons learned to operational improvement initiatives.