Sr. Associate I Accounts Receivable📣 Job Ad

About Alcon and the Opportunity

Alcon, a global leader in eye care, is committed to helping people see brilliantly through innovation and purposeful work. We cultivate an environment where our associates can grow and make a significant impact. We are seeking a Sr. Associate I Accounts Receivable to join our team in Riyadh, Saudi Arabia. This is a full-time position, suitable for candidates with 0-1 years of experience.

Role Overview and Scope

The Sr. Associate I Accounts Receivable will provide essential support to the GEM/Saudi Arabia Accounts Receivable organization. This role serves as the primary contact for managing the overall collections and performance of an assigned AR portfolio. The position involves direct collaboration with Saudi Arabia, EMEA, and Global AR teams, as well as business units, to manage accounts for the Saudi Arabia business. Key activities include regular customer communication via telephone and email for receivables management, revenue protection, and assisting the Saudi Arabia AR Manager with reporting, credit, audit, and other operational tasks. The role requires both office-based AR operations and field collection activities to support cash flow objectives and customer relationship management.

Key Responsibilities

• Collect outstanding receivables in accordance with contract terms and customer payment agreements.
• Support the reduction of bad debt expense through proactive collection of aged receivables.
• Collaborate with the AR leadership team to identify and address high-risk accounts.
• Monitor payment performance and financial liquidity of existing customers, adjusting credit limits and risk codes as needed.
• Identify and support the resolution of invoice disputes.
• Work with customers to improve AR performance and establish special credit arrangements or payment schedules under management oversight.
• Support the Cash Application team to ensure timely and accurate identification and application of payments.
• Assist with month-end close, reporting, and compliance requirements for Credit & AR.
• Solve customer and process problems of varying scope and complexity.
• Support Regional/Global AR leadership by identifying process improvements within the AR function to enhance efficiencies and cash collection timelines.
• Act as an SAP Subject Matter Expert and System Super User for Saudi Arabia AR, guided by the Regional/Global Team.
• Coordinate with Sales, Customer Service, and Logistics teams to resolve payment issues.
• Conduct customer visits to follow up on overdue invoices and disputed balances.
• Collect customer payments, acknowledgments, or commitment letters as applicable.
• Build relationships with customer finance and accounts payable teams.
• Escalate collection risks and potential bad debts to AR Manager or relevant management.
• Document visit outcomes and update collection actions in SAP and collection trackers.
• Support legal and recovery actions by gathering necessary documentation.

Required Qualifications and Experience

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
• 0-1 years of experience in Accounts Receivable, Credit Management, Collections, or Finance Operations.
• Experience reviewing customer credit exposure and mitigating financial risk.

Essential Skills

• Strong analytical and problem-solving skills, with the ability to manage complex customer accounts.
• Excellent written and spoken communication and stakeholder management skills.
• Proficiency in ERP systems, particularly SAP, and Microsoft Excel.
• Ability to work independently and manage multiple priorities in a dynamic environment.
• Understanding of credit principles within the healthcare industry.
• Keen attention to detail for account analysis and reconciliation.

Working at Alcon

Alcon offers a collaborative and inclusive work environment where associates contribute to a company dedicated to improving lives through better vision. This role provides opportunities for career development and learning within a global organization.