Sr. Engagement Manager Prototyping AI and Customer Engineering PACE EMEA

About the Role

AWS EMEA SARL (Saudi Arabia Branch) is seeking a Sr. Engagement Manager - Prototyping AI and Customer Engineering, PACE EMEA to join the Prototyping and Customer Engineering (PACE) team in Riyadh. This full-time role involves leading customer engagements to transform ambitious ideas into functional technology proofpoints on AWS, focusing on generative AI, agentic systems, and cloud-native architectures. The Senior Engagement Manager will operate at the intersection of business strategy and emerging technology, driving engagements from initial conversation through to working prototype and beyond.

Role Context and Team

As the face of PACE for customers in the Kingdom of Saudi Arabia, this role supports customers across KSA and the wider GCC. The PACE team is AWS's dedicated hands-on customer innovation team, collaborating directly with enterprise customers to build prototypes that de-risk transformation and accelerate adoption. The Engagement Manager will partner with Prototyping Architects to deliver multi-week engagements, mitigating transformation risks and validating new workloads. This position requires guiding customers through generational technology shifts and making clear decisions quickly, with a focus on customer-outcome-driven delivery.

Key Responsibilities

• Build and manage a pipeline of innovation opportunities across KSA and the GCC, proactively identifying areas where generative AI and cloud-native architecture can unlock significant value.
• Rigorously qualify opportunities by assessing tangible business outcomes, customer commitment, and clear paths to production, investing resources effectively.
• Scope engagements for success, defining clear, time-boxed prototypes with explicit success criteria based on customer outcomes.
• Drive engagements from kickoff to completion, coordinating customer developers, AWS architects, and partners, ensuring demonstrated value and concrete next steps.
• Act as a trusted advisor to senior leaders, assisting executives in navigating technology shifts and making confident investment decisions.
• Scale successful approaches by packaging repeatable motions and sharing them across the global PACE community.
• Represent the customer internally, providing engagement insights to AWS service teams and contributing to product roadmaps.

Qualifications and Experience

• 8-10 years of relevant experience.
• Experience operating at the intersection of business strategy and emerging technology.
• Demonstrated ability to build trust with C-suite and technical leaders.
• Experience in managing a pipeline of high-value innovation opportunities.
• Ability to thrive in ambiguous environments and guide customers through technology shifts.
• Commitment to customer-outcome-driven approaches and high standards in scoping and delivery.

Work Environment

This role is based in Riyadh, Saudi Arabia, and involves supporting customers across KSA and the wider GCC. The position requires collaboration with account teams, specialist organizations, and partners to drive workload adoption at the forefront of AWS capabilities. The PACE team fosters a worldwide community that shares patterns, tools, and lessons learned.

Application Process

The salary for this position is not disclosed. Interested candidates are encouraged to apply.