Technical Document Writer Specialist📣 Job Ad

About the Role

Exquitech Group is seeking a Technical Document Writer Specialist to join its team in Riyadh, Saudi Arabia. This full-time role is dedicated to the IT department, focusing on the production, standardization, and maintenance of all IT documentation. The specialist will ensure that knowledge across various IT functions is accurately captured, consistently structured, and made accessible within a governed, centralized repository.

Key Responsibilities

• Serve as the central author and custodian of IT documentation, producing clear, consistent, high-quality written material across all IT domains.
• Write, structure, and maintain IT policies, procedures, standards, and work instructions in line with ITIL and organizational governance frameworks.
• Utilize existing templates and document repositories, such as SharePoint Infrastructure Wiki and QMS, and recommend improvements.
• Prepare handover documents, knowledge base articles, Standard Operating Procedures (SOPs), runbooks, and operational manuals for support and operations teams.
• Develop Business Requirement Documents (BRDs), functional/technical specifications, solution design documents, and process/workflow documentation.
• Draft and format procurement documentation, including RFPs, RFQs, and RFIs, in coordination with IT technical teams and procurement.
• Author IT-related Job Descriptions, role profiles, and organizational documentation in partnership with hiring managers and HR.
• Translate complex technical concepts from Hosting, Network, EUC, Systems, Applications, and Development teams into clear, structured, audience-appropriate documents.
• Establish and enforce documentation templates, style guides, naming conventions, and version control standards across the IT department.
• Review, edit, and proofread documents produced by other teams to ensure accuracy, clarity, consistency, and compliance.
• Maintain a centralized, well-organized document repository (*, SharePoint) with proper versioning, access control, and lifecycle management.
• Collaborate with Subject Matter Experts (SMEs) across all IT functions to gather information and validate technical accuracy.
• Ensure all documentation aligns with IT governance, security, audit, and compliance requirements.
• Support change management and service management processes by documenting changes, RFCs, and process updates.
• Continuously improve documentation quality, readability, and accessibility based on user feedback and evolving standards.

Experience and Qualifications

• 3 to 5 years of experience in technical writing or IT documentation within an IT environment.
• Proven track record in authoring IT policies, procedures, SOPs, BRDs, and procurement documents.
• Experience working across multiple OT/IT domains and with technical subject matter experts.
• Experience in a large organization or manufacturing/OT environment is an advantage.

Work Environment

This is a full-time position based in Riyadh, Riyadh, Saudi Arabia. The role involves working within the IT department, collaborating with various technical teams and subject matter experts across different IT functions.

Application Process

Interested candidates are encouraged to apply. Salary details will be discussed during the interview process.