Test Manager

About the Role

Cognizant is seeking a Test Manager to join our team in Riyadh. This full-time role focuses on planning, coordinating, and executing end-to-end testing for complex enterprise applications, with a specialization in WebServices and API testing. The Test Manager will ensure high-quality releases that support reliable billing and revenue processes within a collaborative office-based environment.

Key Responsibilities

• Drive comprehensive test strategy and planning for WebServices and API testing initiatives, ensuring robust coverage across functional, integration, and regression scenarios for enterprise applications.
• Coordinate end-to-end test execution cycles for Rest API and backend services, aligning activities with sprint goals, release milestones, and project timelines.
• Design detailed test cases and reusable test suites for API testing using tools such as Postman and SoapUI, focusing on request/response validation, payload structures, and error handling.
• Execute manual and automated test scenarios for Rest API endpoints, monitoring performance indicators like response time and throughput to identify bottlenecks.
• Validate data integrity and business rules by crafting complex SQL queries for backend database verification, ensuring consistent and accurate transactional data.
• Collaborate with development, architecture, and business analysis teams during requirement grooming to clarify service contracts, interface specifications, and acceptance criteria for WebServices.
• Review technical specifications and API documentation to derive test conditions that address edge cases, security aspects, and data validation rules.
• Manage defect lifecycle activities from logging to closure, ensuring accurate root cause information, prioritization, and timely resolution.
• Monitor and report key quality metrics such as defect density, test coverage, and execution progress to provide transparent status updates for release readiness decisions.
• Implement reusable frameworks and standards for WebServices and API testing to promote consistency in test design, naming conventions, data management, and documentation.
• Mentor and guide junior test engineers in best practices for API testing, SQL-based validation, and usage of tools like Postman and SoapUI.
• Coordinate with environment and configuration teams to ensure stable test environments, controlled test data sets, and proper version management for services under test.
• Contribute to continuous improvement initiatives by analyzing defect trends, process gaps, and tooling limitations, proposing enhancements to improve test efficiency and accuracy.
• Support domain-focused validation activities for Billing and Revenue Management scenarios, ensuring thorough verification of rating, invoicing, and revenue recognition flows.

Qualifications and Experience

• 5-10 years of experience in test management, with a focus on WebServices and API testing.
• Proficiency in API testing tools such as Postman and SoapUI.
• Experience with SQL for backend database verification.
• Strong understanding of functional, integration, and regression testing for enterprise applications.
• Ability to design detailed test cases and reusable test suites.
• Experience in managing defect lifecycles and reporting quality metrics.

Work Environment

This role operates in an office-based model in Riyadh, requiring close collaboration with cross-functional teams during day shift hours. The position does not require travel.