Tourist Market Research and Sales Specialist📣 Job Ad

About the Role

SGS - Saudi Ground Services is seeking a Tourist Market Research and Sales Specialist to join its team in Riyadh. This full-time position is central to the dedicated product management and strategic planning of HAYAKUM, a key strategic product within the company's portfolio.

Role Purpose

The specialist will be responsible for overseeing the strategic development and performance of HAYAKUM. This involves a comprehensive approach to market understanding, product planning, and supporting the commercial strategy to enhance its offering and revenue potential within the tourism sector.

Key Responsibilities

• Manage and monitor the overall performance of HAYAKUM as a strategic product.
• Monitor sales, revenue, mobility activities, and key commercial KPIs.
• Support Business Development by identifying new business opportunities and market segments.
• Conduct market research, competitor benchmarking, and comprehensive market analysis.
• Prepare regular management reports, dashboards, performance analysis, and business insights.
• Develop short-, medium-, and long-term product plans for HAYAKUM.
• Develop and support HAYAKUM’s future marketing and commercial strategy.
• Identify opportunities to improve the product offering, customer experience, brand positioning, and revenue potential.
• Develop business cases and recommendations based on market and performance data.
• Coordinate with Commercial, Operations, Marketing, Finance, and other relevant stakeholders.
• Monitor market trends and customer needs, translating insights into actionable product plans.
• Track the implementation and effectiveness of HAYAKUM’s product and growth initiatives.

Required Experience

Candidates for this full-time role should possess 2-5 years of experience in market research, product management, or a related strategic planning function. This experience should demonstrate a proven ability to manage product performance and contribute to commercial strategy.

Essential Skills and Competencies

Success in this position requires strong analytical skills for market research and data interpretation, alongside strategic planning capabilities to develop product roadmaps. The ability to prepare clear reports and dashboards, coupled with effective coordination and communication skills for stakeholder engagement, is crucial for driving product growth.

Location and Work Type

This is a full-time position based in Riyadh, Saudi Arabia. The role offers an opportunity to contribute to the strategic growth of a significant product within SGS - Saudi Ground Services.