مستشار الجمال فيسز السلام مول

About Chalhoub Group

Chalhoub Group is a leading partner in the luxury goods sector in the Middle East, operating over 600 stores and representing more than 300 brands. With over 65 years of experience in the region, the Group is a key player in the beauty, fashion, and gift sectors. Chalhoub Group is transitioning from a traditional distributor and retailer of luxury goods to a hybrid retail entity, aiming to make luxury product experiences accessible to customers everywhere. The company is building a world-class team and leveraging technology and data to enhance all aspects of its operations, from traditional retail to supply chain and customer loyalty.

About the Role

Chalhoub Group is seeking a Beauty Advisor for Faces Al Salam Mall in Riyadh. This full-time role requires 2-5 years of experience and focuses on delivering exceptional customer service and achieving sales targets through product knowledge and effective sales techniques.

Key Responsibilities

• Provide excellent customer service to all clients.
• Utilize appropriate sales techniques and product knowledge to achieve sales goals.
• Maintain counter cleanliness and manage restocking.
• Handle new product launches, product offers, and marketing initiatives.
• Develop and maintain guest experience standards to enhance customer loyalty.
• Answer customer inquiries regarding products, pricing, availability, and product usage.
• Communicate with customers to assess their needs and assist them in meeting or exceeding expectations.
• Inform customers about product ranges most suitable for their needs.
• Explain the uses and benefits of various brands and products.
• Promote sales while achieving set line and sales targets through makeup knowledge.
• Monitor store-level targets.
• Prepare daily sales reports.
• Participate in achieving incentives.
• Monitor new product launch sales targets at the store level.
• Ensure in-store merchandising levels align with brand guidelines.
• Ensure stores are restocked on appropriate shelves at the right times.
• Report stock shortages using the stock request form.
• Ensure stock is received according to established procedures.

Qualifications and Experience

• A minimum of two years of experience in the beauty sector.

Career Development and Benefits

Chalhoub Group supports employees in designing their career journeys through diverse experiences, learning opportunities, and internal mobility. The Group offers varied career paths for exceptional individuals. A competitive benefits package is provided, including healthcare, children's education contributions, remote work policies, flexible working arrangements, and exclusive employee discounts.

Commitment to Diversity and Inclusion

Chalhoub Group believes that inspiring and delighting customers depends on diversity in thought, culture, abilities, and perspectives. The Group is committed to the principles of inclusion and diversity in all its operations. All candidates are encouraged to apply and become part of the company's future. Applications are reviewed based on merit and equal opportunity, without regard to gender, age, race, religion, origin, or abilities.