مستشارة عطور باي كيليان (رياض بارك)

About Chalhoub Group

Chalhoub Group is a leading partner in the luxury goods sector across the Middle East, with over 600 stores and 300 brands. With over 65 years of regional experience, the Group is a key player in the beauty, fashion, and gift sectors, providing services to partners and customers. Chalhoub Group is transitioning from a traditional distributor and retailer to a hybrid retail entity, aiming to make luxury product experiences accessible to customers everywhere. To support its growth, the Group is building a world-class team and leveraging technology and data to continuously develop all aspects of its operations, from traditional retail to supply chain and customer loyalty. The Group seeks top talent to join its journey in exploring new horizons.

About the Role

Chalhoub Group is seeking a Fragrance Advisor for By Kilian to join its team in Riyadh, Saudi Arabia. This is a full-time position requiring 2-5 years of experience. The Beauty Advisor is responsible for delivering excellent customer service to all clients and utilizing appropriate sales techniques and product knowledge to achieve sales targets. The role also involves maintaining counter cleanliness, restocking, and managing new product launches, promotions, and merchandising.

Key Responsibilities

• Develop and maintain guest experience standards to enhance customer loyalty.
• Respond to customer inquiries regarding products, prices, availability, product usage, and services.
• Engage with customers to assess their needs and assist them in meeting those needs, aiming to meet or anticipate customer expectations.
• Inform customers about the most suitable product ranges for their needs.
• Explain the uses and benefits of various brands and products.
• Promote sales while achieving set line and sales targets through makeup knowledge.
• Monitor store-level targets.
• Prepare daily sales reports.
• Participate in incentive achievement.
• Monitor new product launch sales targets at the store level.
• Ensure in-store merchandising levels are met according to brand guidelines.
• Ensure stores are restocked on appropriate shelves and at appropriate times.
• Report stock shortages using the stock request form.
• Ensure stock is received according to established procedures.

Qualifications and Requirements

• A minimum of two years of experience in the beauty sector.

Our Commitment to You

At Chalhoub Group, your ambitions can become a reality. The Group supports career development through rich experiences, learning opportunities, growth, and engagement with diverse tasks within your role or through internal mobility. Chalhoub Group offers varied career paths for exceptional individuals. The Group values the contributions of its employees and provides a competitive benefits package, including healthcare, children's education contributions, remote work policies, flexible work arrangements, and exclusive employee discounts.

Diversity and Inclusion

Chalhoub Group believes that inspiring and delighting customers depends primarily on diversity: intellectual, cultural, and constructive differences in abilities and perspectives. Therefore, Chalhoub Group is committed to the principles of inclusion and diversity in all its endeavors. The Group welcomes all candidates to apply and become part of its future. All applications are reviewed based on merit and equal opportunity, regardless of gender, age, race, religion, or origin, with a continuous focus on leveraging the competencies of people of determination.