موظف استقبال مرضى

Tasks and Responsibilities

• Receiving patients, welcoming them, and providing professional service.
• Registering new patients and updating existing patient data in the system.
• Booking, modifying, and canceling appointments as needed.
• Verifying patient eligibility and insurance coverage.
• Submitting pre-authorization requests and attaching required documents.
• Following up on approval status with insurance companies and informing the relevant team of any updates.
• Preparing and submitting insurance claims according to insurance company requirements.
• Exporting insurance invoices and reports from the system.
• Following up on pending or rejected claims and coordinating with insurance companies to process them.
• Ensuring the completeness and accuracy of insurance documents and saving them in the system.
• Coordinating with doctors and relevant departments to ensure smooth workflow.
• Preparing periodic reports related to approvals, claims, and insurance.
• Adhering to clinic policies and procedures and maintaining patient data confidentiality.