Kids Club Manager Fairmont The Red Sea📣 Job Ad

About the Role

Fairmont Hotels & Resorts is seeking an experienced and enthusiastic Kids Club Manager to join our team in The Red Sea, Saudi Arabia. This full-time position, located in Umluj, Tabuk, involves overseeing the daily operations of our children's recreational facility. The primary goal is to ensure a safe, fun, and educational environment for our young guests, aligning with ultra-luxury guest expectations and brand standards.

Fairmont The Red Sea Resort Overview

Raffles & Fairmont the Red Sea, part of the groundbreaking Red Sea Project, will offer visitors a nature-focused resort experience. The property features 361 rooms, eleven distinct dining concepts including an overwater restaurant with views of the Red Sea and mangroves, and a dedicated spa. Situated next to an 18-hole championship golf course, the resort reflects Fairmont's reputation as a world-class golf destination. It is committed to setting new standards in sustainable development, positioned on 200km of untouched coastline, an archipelago of over 90 unspoiled islands, dormant volcanoes, rich marine habitats, and ancient archaeological sites.

Key Responsibilities

• Lead and supervise a team of childcare professionals, fostering a positive and collaborative work environment.
• Develop and implement engaging, age-appropriate activities and programs for children aged 6 weeks and above.
• Ensure strict adherence to all health, safety, and child protection protocols.
• Manage the Kids Club budget, including the purchasing of necessary supplies and equipment.
• Maintain accurate records, including attendance, emergency contact information, and incident reports.
• Provide exceptional customer service to parents and children, addressing inquiries and concerns promptly and professionally.
• Collaborate with other departments to create integrated family-friendly experiences and promotions.
• Conduct regular staff training sessions to enhance skills and maintain high-quality service standards.
• Monitor and evaluate the effectiveness of programs, making improvements as necessary.
• Ensure the Kids Club area is clean, organized, and well-maintained at all times.

Required Experience and Qualifications

• A minimum of 5-10 years of experience in a relevant role.
• Demonstrated experience in pre-opening stages is essential.
• Proficiency in project coordination, scheduling, and document control during pre-opening phases.
• Understanding of ultra-luxury guest expectations and brand alignment.

Candidate Attributes

• A proactive and anticipatory approach to tasks and challenges.
• A strong sense of ownership and accountability for responsibilities.
• Impeccable grooming and personal presentation, aligned with luxury service standards.

Application Process

We invite qualified candidates to apply for this opportunity to contribute to a world-class resort experience in The Red Sea.