Bell/Luggage Attendant Raffles The Red Sea📣 Job Ad

About Raffles The Red Sea

Raffles Hotels & Resorts is establishing Raffles The Red Sea within Saudi Arabia’s groundbreaking Red Sea Project. This destination is focused on nature and will feature two resorts, including Raffles The Red Sea, which offers 361 rooms, 11 distinct dining concepts, and a spa. Raffles The Red Sea is designed as a sanctuary of refined elegance and timeless luxury, blending the brand's legendary graciousness and personalized service with the natural beauty and sustainability ethos of Red Sea Global.

Role Summary

Raffles Hotels & Resorts is seeking a Bell/Luggage Attendant for Raffles The Red Sea, located in Umluj, Tabuk, Saudi Arabia. This full-time position is integral to providing a welcoming and efficient experience for guests, from their arrival to their departure. The role focuses on direct guest interaction, meticulous luggage management, and supporting seamless hotel operations.

Key Responsibilities

• Warmly greet guests at the entrance within seconds of arrival, using their names and titles whenever possible.
• Assist guests with opening car doors and safely unloading or loading luggage.
• Ensure the safe keeping of all incoming, outgoing, and stored baggage through accurate tagging and organized storage.
• Organize the luggage room into Arrival, Departure, and Long-Term sections, and maintain a clear logbook for all luggage movements.
• Escort guests to their rooms and provide a professional orientation, explaining room features such as light switches, Wi-Fi, and amenities.
• Maintain a constant presence in the lobby to offer assistance and share knowledge about the hotel's heritage, local attractions, and facilities.
• Coordinate with the Front Desk, Concierge, and Valet teams to ensure seamless guest transitions.
• Deliver messages, newspapers, and parcels promptly to guest rooms.

Experience and Qualifications

Candidates for the Bell/Luggage Attendant position are expected to meet the following criteria:

• 0-1 years of experience in a customer service or hospitality role.

Physical Demands

The responsibilities of this role require the ability to meet specific physical demands, including:

• Ability to stand for long periods.
• Frequent lifting or pushing/pulling of items weighing up to 50 lbs.

Work Environment and Location

This is a full-time role based at Raffles The Red Sea, situated in Umluj, Tabuk, Saudi Arabia. The position operates within a luxury resort environment, requiring constant guest interaction and collaboration with various hotel departments.