Head of Business Development

About the Role

Starlinks is seeking a Head of Business Development to drive sustainable and profitable revenue growth within its Lifestyle Vertical. This full-time role focuses on new customer acquisition, strategic account development, commercial expansion, and building long-term business relationships. The Head of Business Development will lead activities across a full portfolio of Lifestyle logistics solutions, including warehousing, fulfillment, transportation, last-mile delivery, reverse logistics, cross-border solutions, and omnichannel services.

Key Responsibilities

• Develop and execute the business development strategy for the Lifestyle Vertical, aligning with annual revenue, gross margin, and profitability objectives.
• Lead the identification, qualification, engagement, negotiation, and acquisition of new customers across target industries.
• Drive enterprise customer acquisition through consultative selling and value-based commercial propositions.
• Establish and maintain senior-level relationships with strategic customers and identify opportunities for cross-selling, upselling, and service diversification.
• Own the development, quality, and governance of the new business pipeline, ensuring sufficient coverage for annual and quarterly revenue targets.
• Develop accurate monthly, quarterly, and annual new business revenue forecasts and identify risks to revenue targets.
• Ensure all commercial proposals comply with approved pricing policies, margin thresholds, and delegated authorities.
• Collaborate with Finance, Operations, and Commercial leadership to validate customer profitability and cost-to-serve assumptions.
• Work closely with Customer Experience to ensure a structured transition from commercial closure to customer onboarding.
• Identify emerging market opportunities, customer segments, and business models relevant to the Lifestyle Vertical.

Collaboration and Cross-Functional Engagement

The Head of Business Development will work within a unified Commercial organization, collaborating closely with Account Growth, Customer Experience, Operations, Finance, and Product teams. This collaboration ensures that commercial commitments translate into profitable, sustainable revenue. The role involves supporting CX-led onboarding, coordinating with Operations to validate solution feasibility, and supporting Account Growth in transitioning newly launched customers into structured account ownership.

Commercial Pipeline and Profitability Management

This role is accountable for developing a high-performing business development function, maintaining a healthy and predictable sales pipeline, and supporting the Lifestyle Vertical’s overall revenue, profitability, and customer growth objectives. Responsibilities include establishing structured opportunity qualification, probability assessment, revenue estimation, and deal progression methodologies. The role also involves monitoring the financial performance of newly acquired customers against approved business cases and escalating material commercial risks.

Qualifications and Experience

• 8-12 years of experience in business development.
• Demonstrated success in B2B enterprise customer acquisition and complex commercial negotiations.
• Strong understanding of logistics, fulfillment, eCommerce, transportation, and supply chain solutions.
• Experience managing revenue targets, commercial pipelines, pricing, and profitability.
• Proven ability to develop senior-level customer relationships and drive account expansion.
• Experience operating within cross-functional commercial and operational environments.
• Knowledge of the Saudi Arabian logistics and eCommerce market is strongly preferred.

Application Information

Salary for this position will be not disclosed. Qualified candidates are encouraged to apply.