Product Owner Digital Wealth and Fund Journey

About the Role

Standard Chartered is seeking a Product Owner, Digital Wealth and Fund Journey, for a permanent position. This role is responsible for shaping and delivering client-centric digital wealth and fund journeys across mobile and web channels. The Product Owner will own the product vision, roadmap, and backlog for digital investment propositions, ensuring solutions align with business priorities, client needs, regulatory expectations, and technology strategy. The position requires 5-10 years of relevant experience.

Key Responsibilities

• Own the product vision, roadmap, and backlog for digital investment propositions, including fund discovery, transaction journeys, portfolio servicing, and post-sales engagement.
• Maintain a commercial perspective on the product, communicating performance metrics and viability to stakeholders and driving adoption.
• Act as a liaison between wealth management business teams, investment product stakeholders, technology, design, risk, compliance, and country teams.
• Translate business outcomes into clear product requirements, user stories, and acceptance criteria.
• Prioritise delivery based on client value and commercial impact, driving execution through Agile ceremonies.
• Partner with various teams to deliver client-centric, scalable, and commercially viable digital investment solutions.
• Utilise delivery and backlog management tools (*, ADO) to define and manage epics, features, user stories, and acceptance criteria.
• Gather feedback from clients and country stakeholders to iterate platform capabilities and improve usability.
• Define product requirements and development roadmaps based on digital wealth expertise and fund domain knowledge.
• Communicate clearly with stakeholders and delivery teams to synchronise tasks, clarify requirements, and manage dependencies.
• Conduct pre-go-live demos and readiness sessions to ensure alignment for smooth transitions and post-launch support.
• Lead review and retrospective sessions to foster a growth mindset and strengthen squad effectiveness.
• Ensure compliance and risk adherence of products and services, engaging with stakeholders to meet necessary controls and obtain approvals.

Required Skills and Experience

• 5-10 years of experience in a relevant field.
• Strong digital wealth and fund domain knowledge, including investment products, client suitability, risk profiling, fund order flows, subscription and redemption processes, fees, charges, regulatory disclosures, and servicing controls.
• Practical AI knowledge and the ability to identify responsible use cases for digital wealth and fund servicing.
• Familiarity with Generative AI, Large Language Models (LLMs), Natural Language Processing (NLP), Retrieval Augmented Generation (RAG), predictive analytics, and machine learning concepts.
• Sufficient understanding of AI concepts to work effectively with data science, engineering, architecture, model risk, and governance teams.
• Ability to simplify complex wealth journeys and improve client and frontline experience.
• Experience in enabling scalable platform capabilities across markets.

Governance and Risk Management

• Awareness and understanding of the main risks facing the Group and the individual's role in managing them.
• Accountability for ensuring compliance and risk adherence of products and services.
• Identification, tracking, management, and reporting of all risks and issues impacting project viability according to Bank standards.
• Adherence to policies and control standards, ensuring compliance within risk tolerance and appetite.
• Understanding of the regulatory framework and requirements relevant to the role.
• Ability to deliver effective governance and constructively challenge stakeholders.
• Collaboration with global teams in Risk, Compliance, and COO Office to ensure adherence to the Bank’s Risk framework.

Stakeholder Collaboration

This role involves close collaboration with key stakeholders, including Global WM Product Teams, Global and Country Technology teams, other Product Owners across the Digital Wealth Journey, Country WM Product Heads, and Group, Regional, and Country WM COO teams. The Product Owner will foster a culture based on trust, psychological safety, and collaboration within the squad.

Conduct and Values

The successful candidate will display exemplary conduct and live by Standard Chartered Group’s Values and Code of Conduct. This includes taking personal responsibility for embedding the highest standards of ethics, regulatory, and business conduct, and effectively identifying, escalating, mitigating, and resolving risk, conduct, and compliance matters.