RCM Supervisor📣 Job Ad

About the Role

Baraya Extended Care is seeking a dedicated RCM Supervisor to join its team in Medina, Saudi Arabia. This full-time position is integral to overseeing and optimizing revenue cycle management processes across the organization's facilities, ensuring both efficiency and accuracy in financial operations. The RCM Supervisor will serve as a key liaison between finance, clinical teams, and insurance providers, contributing to revenue optimization and compliance.

Key Responsibilities

• Supervise daily Revenue Cycle Management (RCM) operations to ensure optimal efficiency and accuracy.
• Support revenue optimization initiatives and ensure compliance with all relevant regulations across Baraya facilities.
• Serve as a primary point of contact and liaison between finance departments, clinical teams, and insurance payers.
• Oversee and manage all billing, claims submission, and follow-up activities to ensure timely and accurate processing.
• Ensure the accuracy of patient charges, invoices, and statements, maintaining high standards of financial documentation.
• Monitor the timely submission and resubmission of claims through the NPHIES system, adhering to all deadlines.
• Effectively manage claim denials, rejections, and appeals, implementing strategies for resolution and prevention.
• Coordinate eligibility verification, pre-authorizations, and coverage checks to ensure patient financial responsibility is clear.
• Monitor collections, analyze aging reports, and oversee payment reconciliation processes.
• Prepare comprehensive revenue cycle reports, dashboards, and Key Performance Indicators (KPIs) for management review.
• Ensure strict adherence to payer contracts, established tariffs, and organizational policies.
• Train, coach, and evaluate the performance of RCM staff, fostering a high-performing team environment.
• Support internal and external audits, inspections, and financial reviews related to the revenue cycle.

Qualifications and Requirements

• Bachelor's degree in Finance, Accounting, Healthcare Management, or a closely related field.
• A professional certification in healthcare revenue cycle management, medical coding, or medical billing is considered an advantage.
• A minimum of 5 to 7 years of progressive experience in healthcare revenue cycle management.
• At least 2 to 3 years of experience in a supervisory or lead role within RCM.
• Prior experience in Long-Term Care (LTC), rehabilitation, or hospital settings is preferred.

Required Skills

• Strong understanding of end-to-end revenue cycle processes.
• Proficiency in medical billing and claims management.
• Expertise in denial management and reconciliation.
• Skilled in revenue analysis, reporting, and KPI tracking.
• Excellent leadership, communication, and problem-solving skills.

Work Environment and Logistics

This is a full-time position based in Medina, Al Madinah, Saudi Arabia. Proficiency in written, read, and spoken Arabic and English is required for this role.