Residence Personal Host

About the Role of Residence Personal Host

The Ritz-Carlton Hotel Company, *** is seeking a Residence Personal Host for its operations in the Red Sea region. This full-time position is designed for individuals with 0-1 years of experience who are committed to delivering exceptional guest experiences beyond standard check-in and check-out procedures. The role focuses on guiding guests through their entire stay, ensuring a memorable and unique experience.

Key Responsibilities

• Initiating and delivering a range of services to support guests throughout their stay.
• Addressing guest requests and processing operational needs efficiently.
• Completing necessary reports and sharing information about the local area.
• Ensuring all interactions contribute positively to the guest experience.
• Upholding the "Gold Standards" of The Ritz-Carlton in daily operations.

Operational Standards and Professional Conduct

Success in this role requires adherence to several critical standards. These include maintaining a safe workplace, following company policies and procedures, ensuring confidentiality, protecting company assets, and upholding quality standards. Professional appearance, uniform, and communication are also essential.

Physical Requirements

The Residence Personal Host position involves active engagement and requires individuals to be on their feet and moving for extended periods. This includes standing, sitting, or walking. The role also involves a hands-on approach, requiring the ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.

Company Culture and Values

The Ritz-Carlton is recognized globally for its luxury hospitality and commitment to service excellence. The company's culture is built upon its "Gold Standards," which include the Employee Promise, Credo, and Service Values. Employees are empowered to be creative, thoughtful, and compassionate, contributing to an environment where exceptional experiences are created for guests. Joining The Ritz-Carlton means becoming part of the Marriott International portfolio of brands.

Application Information

Candidates interested in this full-time Residence Personal Host position, requiring 0-1 years of experience, are encouraged to apply. The salary for this role will be disclosed during the application process.