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Join Talent Blueprint FZ LLC as an IT Support Technician (Field)
We are currently seeking an IT Support Technician to provide on-site technical support for end-user IT equipment during a large-scale IT rollout and operations support in Jeddah and Riyadh.

Role Summary:
The IT Support Technician will play a crucial role during both the rollout and live operational phases. The successful candidate will be responsible for troubleshooting and resolving technical issues in a fast-paced environment.

Key Responsibilities:

• Install, configure, and support laptops, desktops, monitors, and peripherals.
• Deploy, configure, and test local and network printers.
• Perform OS setup, user profile configuration, and basic software installations.
• Troubleshoot hardware, software, and connectivity issues on-site.
• Provide first-level user support and on-the-spot technical assistance.
• Replace faulty equipment and coordinate repairs or swaps.
• Maintain service tickets, checklists, and site sign-off documentation.

Required Experience & Technical Skills:

• Minimum of 3 years of experience in IT helpdesk, field support, or desktop support roles.
• Strong working knowledge of Windows OS and standard office applications.
• Hands-on experience in supporting printers and peripherals.
• Basic understanding of LAN, Wi-Fi, and IP addressing.
• Strong communication skills and a customer-service mindset.
• Must be available onsite, full-time for the entire project duration.