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About the Role
The Receptionist will be a crucial member of our team at Initial Facilities Management. You will serve as the first point of contact for visitors, responsible for greeting them with a warm welcome. The ideal candidate will be detail-oriented and a team player, dedicated to delivering exceptional service.
Responsibilities

• Answer and direct phone calls
• Distribute mail
• Act as the first point of contact for visitors
• Perform administrative work and provide general clerical support as needed

Qualifications

• High school diploma or relevant work experience
• Ability to maintain a positive attitude
• Excellent communication skills
• Fluent in English

Join our team as a Receptionist at InterContinental!
We are looking for an enthusiastic and dedicated individual to manage front desk operations in our esteemed hotel. This role is crucial in creating a welcoming atmosphere for our guests and ensuring smooth check-in and check-out processes.

Key Responsibilities:

• Greet and assist guests upon arrival.
• Handle reservations and manage guest inquiries.
• Coordinate with other departments to meet guest needs.
• Maintain organized and updated records of all check-ins and check-outs.
• Provide information about hotel services and local attractions.

Requirements:

• Previous experience in a receptionist or customer service role is preferable.
• Excellent communication and interpersonal skills.
• Proficiency in computer systems and hotel management software.
• Ability to work in a fast-paced environment.

We invite interested candidates to apply and be a part of our vibrant team at InterContinental, where we value excellence and service!