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	نوع العقد	دوام كامل
	طبيعة الوظيفة	بالموقع
	الموقع	مكة المكرمة

Join Falcon Consulting Services as a Technical Support Consultant!
We are seeking a highly skilled Technical Support Consultant with expertise in low-current systems, edge devices, and network infrastructure. This position requires providing technical assistance and ensuring smooth operations of critical systems in challenging environments and remote locations.

Key Responsibilities:

Provide technical support for low-current systems (CCTV, access control, etc.).
Install, configure, and maintain edge devices, sensors, and IoT components.
Handle LAN/WAN wiring, network setup, and connectivity troubleshooting.
Perform diagnostics and maintenance of power systems, including batteries and backup units.
Conduct site visits to remote locations for installation, testing, and support.
Document technical issues, resolutions, and provide detailed reports.
Collaborate with engineering teams to ensure system reliability and performance.
Train end-users and provide guidance on system operation and best practices.

Required Qualifications:

Diploma in Electrical/Electronics/IT or related field.
Hands-on experience with low-current systems and network infrastructure.
Strong knowledge of LAN/WAN wiring, cabling standards, and troubleshooting.
Familiarity with edge devices, IoT hardware, and integration.
Ability to work in remote locations and adapt to challenging environments.
Excellent problem-solving and communication skills.

Preferred Skills:

Experience with industrial or oil & gas environments.
Knowledge of battery systems, UPS, and backup power solutions.
Certifications in networking (CCNA or equivalent) or low-current systems.
Ability to work independently and manage multiple tasks under pressure.

Benefits:

Competitive salary and allowances.
Travel opportunities to diverse project sites.
Professional development and certification support.

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فني دعم تقنية معلومات

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لوسيد موتورز الشرق الأوسط

دوام كامل

Join Lucid Motors as an IT Helpdesk Technician
At Lucid, we're paving the future in luxury electric vehicles. As part of our dedicated team, you'll play a crucial role in ensuring our technology meets the extraordinary demands of our innovative products.

Key Responsibilities:

Provide first-line technical support to end-users via phone, email, chat, or ticketing systems.
Troubleshoot hardware and software issues effectively.
Assist in onboarding processes and handle user account management.
Collaborate with IT teams to maintain standardized configurations and support requests.
Monitor and address network connectivity issues and security incidents.

Qualifications:

Bachelor’s degree in computer science or related field.
2+ years of experience in a technical support role, preferably in corporate settings.
Familiarity with ITSM, ITIL processes, and ticketing systems.
Excellent communication skills and ability to work collaboratively.
Strong knowledge of Windows/Mac OS, networking, and security systems.

Join us at Lucid Motors, where you'll contribute to a transformative vision for a sustainable future.

2-5 سنة