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نوع العقدنوع العقددوام كامل
طبيعة الوظيفةطبيعة الوظيفةبالموقع
الموقعالموقعالخبر
Join Our Team as a Call Center Representative!
JAL Human Resources Co. is seeking a dedicated Call Center Representative to handle customer inquiries and provide exceptional service. In this role, you will be responsible for managing both inbound and outbound calls, ensuring customer satisfaction and resolving complaints through effective communication.

Key Responsibilities:
  • Answer customer calls and respond to inquiries professionally.
  • Handle customer complaints and provide appropriate solutions.
  • Make outbound calls when necessary.
  • Record customer interactions and update system information accurately.
  • Follow company procedures and service standards.
  • Escalate complex issues to the concerned department when needed.

Requirements:
  • Diploma or Bachelor’s degree preferred.
  • Previous experience in call center or customer service is an advantage.
  • Good communication and interpersonal skills.

Join us in providing top-quality customer service and apply now!

متطلبات الوظيفة

  • تتطلب ٢-٥ سنوات خبرة

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