Sales Manager

📣 إعلان

منذ ساعة واحدة تقريباً

	نوع العقد	دوام كامل
	طبيعة الوظيفة	بالموقع
	الموقع	الرياض

وصف الوظيفة

About the Role

W Hotels is seeking a Sales Manager to join their team in Riyadh, Riyadh, Saudi Arabia. This full-time position is responsible for proactively identifying and managing sales opportunities, ensuring proper and timely business turnover for effective service delivery. The role focuses on building long-term, value-based customer relationships to achieve sales objectives and personal sales goals.

Key Responsibilities

Collaborate with off-property sales channels to ensure coordinated and complementary sales efforts.
Build and strengthen relationships with existing and new customers through sales calls, entertainment, FAM trips, and trade shows to secure future bookings.
Develop community relationships to expand the customer base and identify new sales opportunities.
Manage and develop relationships with key internal and external stakeholders.
Provide accurate, complete, and effective turnover to Event Management.
Participate in sales calls with team members to acquire new business or close existing business.
Execute and support operational aspects of booked business, including generating proposals, writing contracts, and customer correspondence.

Market and Revenue Management

Identify new business to achieve personal and location revenue goals.
Understand the overall market, including competitors' strengths and weaknesses, economic trends, and supply and demand, to inform sales strategies.
Close optimal opportunities for the location based on market conditions and specific needs.
Gain an understanding of the location’s primary target customer and service expectations to offer tailored business solutions.

Customer Service Excellence

Support the company’s service and relationship strategy, fostering customer loyalty through service excellence.
Service customers to increase account share.
Execute and support the company’s customer service standards.
Provide consistent customer service in line with daily service basics.
Set a positive example for guest relations and interact with guests to gather feedback on product quality and service levels.