Medical Coordinator

About Magrabi Health

Magrabi Health is seeking a Medical Coordinator to join our team in Makkah, with operations spanning Jeddah and Makkah. This full-time role is essential for supporting the daily functions of our outpatient medical units and ensuring a seamless, patient-focused experience.

Role Overview

The Medical Coordinator will play a crucial role in managing patient interactions and administrative tasks within our healthcare environment. This position requires a professional who can effectively coordinate various aspects of patient care, from scheduling to record keeping, while maintaining high standards of service and compliance.

Key Responsibilities

• Coordinate patient appointments, schedules, and medical records.
• Welcome patients, respond to inquiries, and provide guidance throughout their visit.
• Liaise with physicians, clinical teams, reception, call center, and admission staff.
• Verify insurance information and support billing documentation.
• Address patient concerns and follow up with the relevant care teams.
• Maintain accurate records, confidentiality, and compliance with hospital policies.

Qualifications and Experience

• Bachelor’s degree from an accredited institution.
• Minimum of 2-5 years of experience in a similar role within a hospital or healthcare environment.

Required Skills

• Good knowledge of medical terminology and healthcare procedures.
• Strong communication, organization, multitasking, and interpersonal skills.
• Patient-focused, detail-oriented, and able to work effectively within a multidisciplinary team.

Application Process

We invite qualified candidates to apply for this full-time position. Salary details will be discussed during the interview process.