Cluster Receiving Clerk📣 Job Ad

About the Role

IHG Hotels & Resorts is seeking a Cluster Receiving Clerk to join its team in Al Khobar, Eastern. This full-time position is crucial for managing the receipt, inspection, and documentation of all goods delivered to multiple hotel properties within the cluster. The role ensures that all deliveries comply with approved purchase orders, quality standards, and hotel policies, while maintaining accurate records and supporting inventory control processes. Candidates with 0-1 years of experience are encouraged to apply.

Key Responsibilities

• Receive all deliveries for assigned hotel properties in accordance with company policies and procedures.
• Verify delivered quantities, specifications, and quality against approved Purchase Orders (POs) and Delivery Notes.
• Inspect goods for damage, expiration dates, and overall condition before acceptance.
• Reject or report any damaged, incorrect, or substandard items to the Purchasing Department.
• Ensure all deliveries are received only during authorized receiving hours.
• Prepare Goods Received Notes (GRNs) accurately and promptly.
• Match Purchase Orders, Delivery Notes, and supplier invoices before processing.
• Enter receiving transactions into the hotel's inventory or ERP system.
• Maintain complete receiving records for audit purposes and ensure all documentation is properly signed and filed.
• Coordinate with Storekeepers for the proper storage of received goods, ensuring perishable items are transferred immediately.
• Assist in stock counts and inventory verification, and support month-end inventory reconciliation activities.
• Ensure compliance with hotel receiving procedures, food safety standards, and hygiene regulations.
• Monitor temperature-sensitive deliveries to ensure cold chain compliance.
• Report discrepancies, shortages, over-deliveries, or supplier issues immediately.
• Maintain a clean, organized, and safe receiving area.
• Coordinate receiving activities across multiple hotel properties within the cluster.
• Communicate with Purchasing, Finance, and operational departments regarding delivery schedules.
• Assist sister properties during high-volume receiving periods when required.
• Support internal and external audits by providing accurate receiving documentation.

Authority and Scope

The Cluster Receiving Clerk is authorized to verify and accept deliveries that fully comply with approved purchase orders and hotel standards. The role includes the authority to reject or place on hold deliveries that do not meet quality, quantity, or specification requirements, pending approval from the Purchasing or Cost Control team. Additionally, the clerk will report supplier non-conformance and receiving discrepancies to management and request supporting documentation from suppliers for verification purposes.

Performance Indicators

• Accuracy of receiving documentation.
• Percentage of receiving discrepancies identified and resolved.
• Timely processing of Goods Received Notes (GRNs).
• Compliance with purchasing and receiving procedures.
• Inventory accuracy.
• Audit compliance results.
• Supplier receiving turnaround time.
• Internal customer satisfaction with receiving services.

Work Environment

This role is based at one of the cluster hotels, with regular travel required between properties. The position may involve working weekends, public holidays, or flexible hours based on operational needs. Frequent lifting and handling of goods are part of the daily tasks, requiring adherence to safe manual handling practices.

Qualifications and Experience

Candidates should possess 0-1 years of experience in a receiving, inventory control, or similar operational support role. Strong organizational skills, attention to detail, and the ability to manage documentation accurately are essential for success in this position.