Housekeeping Supervisor (Only Saudi)📣 Job Ad

About the Role

Kempinski Hotels is seeking a Housekeeping Supervisor to join their team in Al Khobar, Eastern region. This full-time position is responsible for overseeing and managing the daily housekeeping operations, ensuring the highest standards of cleanliness and guest satisfaction.

Role Overview

The Housekeeping Supervisor directs and controls day-to-day operations across hotel floors or public areas. This role is critical in maintaining the hotel's appearance and service quality, working closely with Assistant Executive Housekeepers and Executive Housekeepers in departmental planning and execution.

Key Responsibilities

• Direct the work assignments of supervisory and non-supervisory staff to ensure prompt and courteous service for guests and other departments.
• Inspect Public Areas and Floors to confirm furnishings, facilities, and equipment are clean, well-maintained, in good repair, and replaced or refurnished as needed.
• For assigned floors, specifically check rooms for ***, ****, and known repeated guests to ensure special attention and adherence to hotel standards.
• Coordinate with other sections of the Housekeeping Department and other hotel departments on matters affecting the hotel's physical appearance and room status, including follow-ups on outstanding issues from room status confirmation to repair work.
• Assist Assistant Executive Housekeepers with recruitment, performance management, identification of training needs, development of training plans, and implementation of training, as required.
• Conduct monthly training sessions for existing employees to address identified training requirements.
• Schedule routine inspections by supervisors for all housekeeping areas, encompassing both occupied and non-occupied rooms.
• Control the usage of all amenities and cleaning supplies to ensure compliance with budget allocations and appropriate use of equipment and tools.
• Support Assistant Executive Housekeepers in monitoring housekeeping procedures, including Lost and Found, Key Control, Security and Emergency protocols, and Health and Safety for both employees and guests.
• Undertake additional responsibilities and tasks as required by business needs and hotel operations.

Required Experience

Candidates for this position should possess 5 to 10 years of relevant experience in housekeeping operations, preferably within a luxury hotel environment.

Work Type and Location

This is a full-time position based in Al Khobar, Eastern region, offering an opportunity to contribute to the high standards of Kempinski Hotels.

Application Information

Kempinski Hotels values professionalism and dedication in maintaining its esteemed service quality. Qualified candidates are encouraged to apply.