Barista📣 Job Ad

Receiving customers and welcoming them professionally. Responding to inquiries related to the menu, offers, and services. Handling complaints and resolving issues quickly and efficiently, escalating complex cases to management when necessary. Following up on customer satisfaction after providing the service. Coordinating with the kitchen and operations department to ensure the speed and quality of orders. Dealing with Point of Sale (POS) systems and receiving payments when needed. Complying with the quality standards and customer service policies established in the organization. Preparing periodic reports on customer feedback and improvement suggestions. Maintaining a professional appearance and adhering to the organization's policies.