Calibration Technician

About UE Systems

UE Systems provides ultrasound solutions designed to enhance facility efficiency, reliability, and safety. Since 1973, the company has supported customers globally in preventing equipment failures, identifying energy losses, and improving operational safety. UE Systems is expanding its global operating system to support continued growth and customer service.

The Role of Calibration Technician

UE Systems is seeking a Saudi National Calibration Technician to join its newly established office in Dammam, Eastern, Saudi Arabia. This full-time role involves calibrating, troubleshooting, repairing, and testing precision ultrasonic instrumentation to ensure products meet UE Systems' quality standards before being returned to customers. The position supports the company's commitment to delivering reliable products and customer service across the Middle East.

Key Responsibilities

• Perform calibration, troubleshooting, testing, and repair of UE Systems' precision ultrasonic instrumentation.
• Diagnose faults in analogue and digital printed circuit boards, electronic components, and electro-mechanical assemblies.
• Execute soldering, component replacement, and mechanical assembly/disassembly as required.
• Operate electronic test equipment, including oscilloscopes, digital multimeters, power supplies, and signal generators, to diagnose and verify equipment performance.
• Complete calibrations and repairs in accordance with UE Systems' quality standards, technical procedures, and service documentation.
• Generate and maintain accurate calibration certificates, repair records, and other service documentation.
• Manage assigned repairs and calibrations independently while meeting established quality and service turnaround expectations.
• Coordinate the shipping, receiving, and tracking of customer equipment and repair parts for domestic and international shipments.
• Maintain inventory of repair parts, calibration equipment, tools, and service consumables.
• Ensure the service area, tools, and equipment are maintained in a clean, organized, and safe condition.
• Communicate professionally with customers and internal teams regarding repair status, service updates, and technical questions.
• Represent UE Systems professionally by delivering technical service and customer support throughout the Middle East.
• Follow all company quality, safety, and operational procedures.

Qualifications and Requirements

The ideal candidate is a certified technician with 2-5 years of experience in a relevant field. This role requires a detail-oriented, proactive, organized, and self-motivated individual with strong problem-solving, time management, and organizational skills. The ability to work independently with minimal supervision while consistently delivering an exceptional customer experience is essential.

Training and Support

To ensure success, the selected candidate will travel to UE Systems' headquarters in the Netherlands for approximately two weeks of hands-on technical training. This training will cover UE Systems' products, calibration procedures, repair techniques, quality standards, and service processes. As the first Calibration Technician in the Saudi Arabia office, this role is crucial for expanding regional service capabilities, with support provided by an experienced global service organization following established standards and best practices.

Work Environment

This position is based in Dammam, Saudi Arabia, and operates with a high degree of independence. The technician will manage their own workload, prioritize demands, and ensure efficient completion of repairs and calibrations while meeting quality and service turnaround expectations.