DevOps Solution Integration & Operations Engineer📣 Job Ad

About Arengy and the Role

Arengy is a specialized engineering and technology consulting company that supports clients across the Middle East and Europe. We are seeking a DevOps Solution Integration & Operations Engineer to join our team as a full-time contractor. This role is based in Dammam, Eastern Province, Saudi Arabia, and involves supporting existing client teams within their DelOps function.

Role Context and Contribution

The successful candidate will play a crucial role in both the operational (RUN phase) and delivery (BUILD phase, as required) aspects of client solutions for end customers. This position requires close collaboration with various client teams, including Project Managers, Service Delivery Managers, the R&D department, and other DelOps members, to ensure successful mission accomplishment.

Key Responsibilities

• Provide Tier II technical support for Cloud, On-Premises, and Hybrid environments, ensuring high availability, reliability, security, and performance.
• Design, implement, and optimize system changes while maintaining and improving internal tools and technical documentation.
• Support service delivery and operations, including change management (CAB), production readiness, technical guidance, performance monitoring, and participation in a 24/7 support rotation.
• Install, configure, integrate, and deploy solutions on customer infrastructure (hardware and VMware), ensuring seamless connectivity with customer systems and networks.
• Execute customer acceptance testing, develop operational documentation, and collaborate with development and validation teams to ensure successful project delivery according to established processes and best practices.

Qualifications and Experience

• Bachelor's degree or Diploma in Computer Science, Telecommunications, or a related field.
• Minimum of 8 years of experience in Linux/Unix system administration, technical support, or system integration.
• Strong hands-on experience with Linux/Unix operating systems and scripting languages such as Shell, Python, or Perl.

Required Technical Expertise

• Expertise in at least one of the following areas:
  • Networking (IPv4, routing, TCP/IP)
  • SQL/PL-SQL (Oracle/Cassandra)
  • Apache/Web Server administration and SSL certificates
• Experience with cloud platforms like AWS/GCP, virtualization technologies such as VMware, version control systems like Git/CodeCommit, and IT service management tools like ServiceNow.
• Proficiency with monitoring tools including SNMP, Nagios, and ELK Stack.
• Familiarity with network administration, virtualization, backup, and clustering technologies.

Essential Skills

• Strong troubleshooting and analytical skills to diagnose and resolve complex technical issues.
• Excellent documentation skills for creating clear and comprehensive technical and operational guides.
• Effective communication skills for collaborating with diverse teams and clients.